Operations | Monitoring | ITSM | DevOps | Cloud

At Nexthink, our focus is Digital Employee Experience (DEX), it’s all we do, and all we aim to be the very best at. Today, we have a unique opportunity to deliver the world’s most advanced DEX models and agents, fine-tuned and trained specifically on real DEX use cases from our thousands of users. This matters because, in our vision, most IT operations will eventually be fully automated by AI and technology.

The UK’s Competition and Markets Authority (CMA) recently published its final verdict on the state of the cloud industry. While the tone may have softened since its initial findings, the conclusion was still damning: hyperscalers like AWS and Microsoft continue to unfairly dominate the cloud market through opaque, inflated pricing and technical lock-in strategies.

The IT environments of large enterprises have become so complex that operational teams have turned to two solution categories in particular to help them improve visibility and gain faster incident response, automate and enable more effective decision-making.

When your telemetry pipeline starts falling behind, the countdown to production impact has already begun. One Bindplane customer operating a large-scale log ingestion pipeline built on the OpenTelemetry Collector and Kafka hit that breaking point. Instead of keeping pace with incoming data, their pipeline was ingesting just 12,000 events per second (EPS) per partition/collector—and this Kafka topic had 16 partitions. In aggregate, that was roughly 192K EPS.

Discover how to cut the pain out of AKS migration. Qovery streamlines Kubernetes setup, scaling, and management on Azure.

For many growing businesses, data infrastructure grows and evolves organically. This often results in teams running one technology for log analytics, like a self-managed ELK cluster, and a completely separate technology for application search. While functional, these disparate tech stacks begin to eat into the bottom line. Businesses grapple with fragmented skill sets, inconsistent security models, multiple vendors, and a constant operational tax.

The role of third-party SaaS and cloud services in the modern software development stack needs no explanation. Primarily due to the ease of setting up and hooking them together, they make the software development lifecycle (SDLC) much easier than it was 10 years ago. No more managing the overhead of installing, configuring, maintaining, backing up, and scaling of source code repos, virtual machines, and CI/CD systems. Some services don't have any in-house options, e.g. payment gateways.