Operations | Monitoring | ITSM | DevOps | Cloud

Swampup Leap: Creating an Inner Source Hub at Siemens

In their presentation at the swampUp 2020 conference, IT service manager Marija Kuester and her team at Siemens AG revealed how they use JFrog Artifactory to deploy and scale their Inner Source Hub service, and meet the challenging needs of their key business stakeholders. In the recorded session, the Siemens team outlined the service architecture with rich insights into the IT service deployment and internal developer adoption.

Powering Khoros Community Platform using Elasticsearch

At Khoros, we provide a platform for brands to build a community around their customers. Behind the scenes, this community platform is powered by Elasticsearch for operations such as free text search, fetching data for our custom query language, and building customizations. Some of the biggest communities have millions of users and greater than 100 million documents. Come and take a look into how we index these millions of documents in a reliable and efficient way to power our community platform!

Bees Working Together: How ecobee's Engineers Adopted Honeycomb

At ecobee, adopting Honeycomb started as a grassroots effort. Engineers signed up for the free tier and quickly started sharing insights with teammates. When it came time for ecobee to make the “build vs. buy” decision for observability tooling, sticking with Honeycomb was the clear choice. Now on the enterprise plan, ecobee’s engineering squads rely on features like SLOs to support the business’s need to map engineering effort to user impact.

How Playtech Fixed Metrics Over-Collection with Observability

According to Forbes, 2.5 quintillion bytes of data are created every day. Data volumes have grown exponentially in recent years due to the growth of the Internet of Things (IoT) and sensors. The majority of data collected has been collected in the last two years alone. For example, the U.S. generates over 2.5 million gigabytes of Internet data every minute, and over half of the world’s online traffic comes from mobile devices.

Connecting the World's Travel Trade with Kubernetes

When you book a hotel online or with a travel agent, you’ve probably got a wish list that has to do with the size of the room, view, location and amenities. You’re probably not thinking about the technology in the background that makes it all happen. That’s where Hotelbeds comes in. The business-to-business travel technology company operates a hotel distribution platform that travel agents, tour operators, airlines and loyalty programs use to book hotel rooms.

Through the Crisis: Nexthink Customer Stories (BG Engineering)

Nexthink is incredibly proud to be able to present yet another installment of our Through the Crisis series, in which our customers share their IT challenges and successes from the COVID-19 crisis. In this installment, Yves Habersaat (software engineer, BG Consulting Engineers) explains how his organization leveraged Nexthink to affect a significant update of their IT estate during the early stages of the pandemic.

Summit EMEA: How Vodafone Is Enabling Immutable Telemetry

In June, we were delighted to host our first ever virtual PagerDuty Summit EMEA! Llywelyn Griffith-Swain, SRE Manager, and David Jambor, Head of Systems Engineering at Vodafone, were among our speakers. They outlined Vodafone’s approach to achieving immutable telemetry. David opened the session by defining Vodafone’s strategic goals. “Our vision is to create an engineering-driven culture,” he explained. “We want to empower development teams to be self-sufficient.

In the ChaosSearch era we solved the problem in 3 minutes

In the late afternoon of a beautiful June day, a last-minute customer error was threatening to derail the end of my work day. We received communication from the customer that was simply titled, “There’s a weird error message happening.” The customer included a screenshot of the interface with a nasty SQL error that was propagating to the surface.