Last year, when a company that works with several of the world’s top carriers, OEMs, and enterprises to provide caller identity and spam blocking services for more than 120 million users needed to make changes to their monitoring service, Grafana Labs got the call. Hiya was founded in 2016, and from the start was a container-centric Kubernetes shop.
For a lot of Nexthink’s technical professionals, 2020 has been one of the most challenging and rewarding periods of their professional lives. Our customer base was impacted globally by COVID-19, and we were honored to be able to support them whenever and however we could, working closely to leverage their existing investment, as well as developing and distributing tailored services for those that needed them.
When it comes to deciding where and how to shop for food, consumers have a choice. And it may only take one negative experience with a retailer for a consumer to take their business elsewhere. For food retail leader Albert Heijn, customer satisfaction and innovation at its 950+ retail stores and e-commerce site are driving forces.
In rotating their tech support tasks, Reciprocity is finding a better way to monitor their code — and a better feel for their process. Joe Alfaro, VP of Engineering at Reciprocity, shares how Sentry helps his team resolve problems before customers can report them. Like most companies, Reciprocity constantly iterates on the best ways to support our product.
Efficient team communication requires the proper set of tools and processes, ensuring that the right persons receive timely messages. This way, recipients are well-informed of a critical issue, while having time to address the incident. Unfortunately, a large helicopter services company relied on time-wasting procedures to communicate with stakeholders, resulting in delayed incident response and resolution.
Zebra Technologies makes mobile computers, barcode and RFID devices, printers and communications software for healthcare, manufacturing, logistics, retail and other sectors. Despite or maybe even because of Covid-19, the company has a strong outlook; its stock rose 25% in April and is up 16% over the last 52 weeks, according to The Motley Fool. The analyst noted that Zebra’s business process automation technologies help “grease the wheels” of companies during difficult times.
Everyone at Splunk is very proud of the amazing things that our customers and partners do with their data. It is always extra special when one of those organisations is really doing good and looking after us all in our daily lives. I’m delighted to share one of those stories from the Derbyshire Fire & Rescue Service (DFRS) who is using Splunk as its data-driven SIEM.
As one of the leading grocery delivery services in India, Grofers needed to make massive fulfillment adjustments as demand rocketed due to an entire nation sheltering in place to help control the spread of infection during a global pandemic. For the Grofers team, providing much-needed grocery delivery service is as much of a technical challenge as a human resources one.
