These days, mobile device management (MDM) is a necessity for any organization looking for an effective and efficient way to monitor its mobile assets. However, understanding the vast number of MDM solutions available in the market today, knowing which software is best for your business, and the factors that influence MDM cost may become challenging, especially if you don’t know what to expect.

The cornerstone of any IT department is the strength of its help desk. When your end users have to jump through hoops to resolve their issue or wait an eternity to receive a reply, it doesn’t create a positive experience and could ultimately lead to unhappy employees, poor ratings, or lost sales. It is essential that you have a robust IT help desk system that can seamlessly categorize, prioritize, and assign each ticket to a different technician in just minutes.

It would not be an exaggeration to say that IT documentation is critical to your business’s success. It is one of the most crucial best practices in IT operations and allows you to record, organize, and store information about an IT environment, from devices information to passwords and contact information. Without great documentation, your IT department would not operate at its best.

From the proliferation of artificial intelligence and machine learning to an unpredictable economic and geopolitical landscape, 2023 was an eventful year. The top IT department issues have become even more diverse and complex. In 2024, businesses will need to address IT infrastructure and disaster recovery, cybersecurity threats, data privacy policies, and the effects of AI and automation on their industries to stay ahead of the curve.

We know how important real-world feedback can be when preparing for an upcoming software purchase, making customer reviews and comments a key part of the procurement process. Which is why we’re so excited to announce that NinjaOne has been included in G2’s 2024 Best Software Awards for the following categories.

Over the last several years, using local storage for company files has fallen out of favor. Managed cloud services and cloud-based applications allow greater flexibility, remote access to data, and typically lower and more predictable costs for the customer. Businesses comparing either Google Workspace vs. Microsoft 365, two of the most popular cloud-based productivity suites on the market, will have these benefits, but there are some finer details that should be considered.

When my co-founder Chris and I started NinjaOne in 2013, we had a clear plan. Simplify the complexity of IT software. We felt existing vendors had lost product focus, were complex to use, and lacked an emphasis on the customer needs, making the already challenging job of being in IT that much harder. We set out to build a platform that simplified endpoint management by putting the customer needs at the center of everything, with an amazing product experience, that is highly scalable and secure.

Delving into the world of cybersecurity, one encounters a myriad of threats, with one of the most insidious being rootkits. These stealthy entities pose significant challenges to both users and security professionals alike, highlighting the need for an in-depth understanding of their nature and operation.

Our latest Release (5.7) includes a raft of new features across the platform that will help save time, offer more flexibility, and generally make your IT day go more smoothly. Here are some of the highlights.

In this increasingly digital world, advanced network monitoring software that can address possible networking issues, provide real-time polling performance assessments, and offer remote management functions has become even more necessary. Given these varied capabilities, you may wonder, “How much does network monitoring cost?” and what are the factors contributing to it?