We’re delighted to announce that ServiceDesk Plus, our flagship IT service management (ITSM) solution, received PinkVERIFY 2011 certification for its IT asset management (ITAM) processes. This adds to ServiceDesk Plus’ existing PinkVERIFY certifications for its incident management, request fulfillment, and change management processes.

Great news! The OpManager blog has ranked #15 in Feedspot’s top 100 networking blogs and websites to follow. This is a particularly big deal for ManageEngine as we focus on creating valuable content for IT admins, and to be recognized for that confirms we’re headed in the right direction.

There’s a new shapeshifting strain of Android malware in the mix. It replaces legitimate apps with compromised ones and is imaginatively named Agent Smith after the iconic villain in The Matrix. Yet another malware attack targeting Android—so what’s the big deal? Agent Smith is similar to other malware campaigns such as Gooligan, HummingBad, and CopyCat with respect to the destruction it can cause via fraudulent ads.

In the previous post, we discussed the various environments that Log360 helps you audit and secure. Having established the ease of Log360’s use and the breadth of its auditing scope, now we’ll examine some of the critical areas it can help you monitor. With over 1,000 predefined reports and alerts for several crucial types of network activity, Log360 provides comprehensive network auditing.

Five worthy reads is a regular column on five noteworthy items we’ve discovered while researching trending and timeless topics. This week, we discuss the state of cybersecurity in the education sector. Making up more than 6 percent of the gross world product, the global education sector has been growing at a 4.5 percent compound annual growth rate (CAGR) and is forecasted to be worth $10 trillion by 2030.

In the previous post of this series, we looked at how easy it is to get Log360 up and running due to its various deployment features and easy-to-use UI. Today, we’ll dive into the solution’s wide range of support for event sources across multiple environments. Servers and workstations. With Log360, you can easily go deep into the events occurring on all Windows, Unix/Linux, and IBM servers and workstations in your network.

SIEM solutions are a must-have in any organization’s security toolkit. They allow you to analyze events from your network, gain actionable insights into network activity, and detect and mitigate data breaches and other security incidents, all while remaining compliant with regulatory mandates. Log360 is ManageEngine’s comprehensive SIEM offering that helps organizations meet a wide range of auditing, security, and compliance needs.

Five worthy reads is a regular column on five noteworthy items we’ve discovered while researching trending and timeless topics. This week, we discuss whether NoOps is just a buzzword, a far-fetched reality, or simply the next evolutionary state of DevOps.

A critical vulnerability in Evernote’s Web Clipper Chrome extension recently allowed hackers to steal data present in active web sessions. Web Clipper, an extension that allows users to save screenshots of webpages, emails, images, articles, etc., had a vulnerability that provided hackers with easy access to the websites accessed by its 4.5 million users before it was fixed on May 31, 2019.

Unless there’s been a huge breakthrough in technology that proves beneficial to employees, or something goes wrong that affects the business’ typical work processes, IT teams’ efforts often go unnoticed. Since significant breakthroughs are few and far between, more often than not, when someone’s contacting IT, it’s with a problem.