2019 continues to be a great year for ManageEngine accolades. This time, we are proud to announce that we’ve been named a May 2019 Gartner Peer Insights Customers’ Choice for Network Performance Monitoring and Diagnostics Software. The consistent performance of our network performance monitoring (NPM) solutions—OpManager, NetFlow Analyzer, and Network Configuration Manager—has been the driving force behind this recognition.

Five worthy reads is a regular column on five noteworthy items we’ve discovered while researching trending and timeless topics. This week, we discuss how organizations can use the dark web to build a treasure trove of actionable intelligence to prevent attacks.

Besides email, IT teams need a flexible communication platform that facilitates fast and easy collaboration. Slack is one such tool, as it helps internal teams collaborate and make decisions quickly. OpManager now integrates with Slack, enabling you to discuss issues related to your network on a more agile platform, and collaborate with team members to troubleshoot network issues.

Five worthy reads is a regular column on five noteworthy items we’ve discovered while researching trending and timeless topics. This week, we explore how the agile philosophy can help organizations manage their operations.

Businesses are comprised of different departments and professionals, with data flowing across the organization. When there’s a data breach, it’s usually the data protection officers (DPOs), CIOs, and CISOs who take the brunt of the blame; however, since the introduction of the General Data Protection Regulation (GDPR), all staff are more responsible for data handling.

As much as service desk teams encourage use of their IT self-service portals, many end users still prefer the conventional method of calling the IT service desk team or walking in to report an IT issue. Although this solves the immediate problem, it reduces service desk efficiency and makes tracking tickets and other administrative tasks a nightmare for IT technicians.

More often than we’d like to admit, we tend to underestimate the impact of every moving part within an organization—especially those that seem small or insignificant. And usually, it’s not until we’re facing the fallout of neglecting that seemingly insignificant factor when we realize what a mistake we’ve made.

Five worthy reads is a regular column on five noteworthy items we’ve discovered while researching trending and timeless topics. This week, we discuss the growing concern about ransomware-as-a-service among organisations across the globe.

To make your application monitoring easier, we’ve built a tighter integration between AlarmsOne and Applications Manager. AlarmsOne already has a Poller-based integration with Applications Manager; however, now it has a webhook integration that will have you receiving alerts in a jiffy.

The OpManager Standard Edition is an intuitive, flexible network and server monitoring solution developed especially for small and medium enterprises (SMEs). If you have big IT management goals but you are held back by a tight IT budget, the Standard Edition is the way to go.