VIPs almost never open tickets, but you’ll know when they’ve got a problem with Microsoft Teams. Even when the rest of your team logs tickets for troubleshooting Teams issues there’s a good chance they won’t give you enough information about the problem – particularly if its hardware related. These are traditional challenges for IT departments trying to maintain Teams services. Luckily, we have the solution.
While innumerable companies suffered due to the outage, it was business as usual for Nexthink Customers. On January 25th, 2023, millions of unsuspecting employees across the globe were met with an unexpected roadblock during a regular work day. Microsoft Teams, used by over 280 million users worldwide for video meetings, messaging, and collaboration, was officially declared down.
The Cribl Partner Program is designed to be a comprehensive solution for organizations looking to grow their customer relationships and revenue streams, while also enabling a fast deployment of observability solutions to serve customers. Our partners receive extensive training, tools, and support to unlock the full potential of observability data for their customers.
When security incidents happen, it’s crucial for software providers and users alike to take swift and effective action. In response to our recent security incident, we witnessed firsthand how an open and collaborative effort between our customers, technology partners, and engineering teams helped to contain the threat and mitigate risk of unauthorized access to customer systems.
Apache Tomcat is the Java web server that implements many Java features like web site APIs, Java server pages, Java Servlets, etc. It’s an open-source software widely used in the industry. Tomcat sits on top of your application and is the entry point for reaching your application code. It is crucial to monitor its performance and make sure everything works, get notified when unexpected errors occur, and take action in real-time.
Azure Tables is a NoSQL cloud-based data storage service provided by Microsoft. It allows users to store and retrieve structured data in the cloud, and it is designed to be highly scalable and cost-effective. Azure Tables are used for a variety of purposes, including: In summary, Azure Tables are a cost-effective, highly scalable, and flexible data storage service that is well suited for storing large amounts of structured and semi-structured data.
Operations, customer support, engineers and most groups use inconsistent language. This is a serious problem. Imagine NASA doing that with astronauts or a navy with ships talking to each other, but not using the same terms. Something very bad will happen. In our space of incident management, we use words like broke, failed, outage, doesn’t work, dead…all describing the same condition.
