Operations | Monitoring | ITSM | DevOps | Cloud

OAuth 2.0 is often treated as a solved security problem; configured once, then forgotten. In reality, OAuth-based authentication is one of the most fragile dependencies in modern API ecosystems. When OAuth breaks, APIs don’t just degrade gracefully; they often fail completely. For DevOps and engineering teams, OAuth 2.0 authentication sits before application logic, before business rules, and before observability inside the service itself.

The AI saga continues. I feel like every business felt like they had to add some AI into their product to stay relevant, but reality shows us that's not the case. Same thing at Monitive. Not looking to add AI to our service until it proves its usefulness. However, using it as an internal tool is all doable. I am still not 100% convinced of its usefulness, but I am hoping to radically improve my relationship with our customers, and - thus - the service itself.

Resolve unplanned disruptions quickly.

IT Operations keeps systems running, services stable, and users supported across on-prem, cloud, and hybrid environments. It covers everything involved in maintaining daily technology functions: managing infrastructure, monitoring performance, controlling risk, resolving incidents, and ensuring business continuity. For teams asking What is IT Operations? – the answer starts here, with the processes and responsibilities that keep an organization’s digital backbone steady.

Dawid Dębowski is a software engineer at G2A.COM and a Grafana Champion. Holding an MS of Computer Science, Dawid’s main fields of interest related to observability are PromQL and data visualizations using Grafana. If you’ve ever worked with custom metrics in a Prometheus environment, you've probably heard about something called "high cardinality"—or at least I hope you have.

Advanced synthetic monitoring has become an essential for any strong digital plan, not simply a nice-to-have feature. Our reasoning is because users expect websites and apps to work well all the time. As we approach 2026, the top synthetic monitoring solutions have greatly improved, going from just checking if a service is online to ensuring a complete and positive digital experience.

Postman API test automation is a critical part of modern API development. Teams rely on Postman collections, scripts, and automated tests to validate endpoints, catch functional issues early, and ensure APIs behave correctly during development and CI/CD pipelines. But as APIs move into production, test automation alone leaves important gaps.

InvGate has obtained the ISO/IEC 27001:2022 certification, reinforcing our commitment to managing security risks related to the data we own or handle according to industry standards. This new certification adds up to the SOC 2 Type II certification we renewed early this year, aimed to verify customer data protection. “ISO/IEC 27001 is a strong indicator of a company's commitment to its security landscape and responsibilities.

Synthetic monitoring evolved from simple uptime checks to a complex technical field in modern digital operations. The real challenge for organizations that use synthetic monitoring software isn’t implementing the monitoring; it’s writing scripts that stay accurate, simple to maintain, and resistant to changes in the application.

This guest blog post is authored by Anatoly Mikhaylov, a Principal Engineer at Zendesk and Datadog Ambassador, and by Nick Hefty, a Senior Engineer at Zendesk.