Operations | Monitoring | ITSM | DevOps | Cloud

A while ago, we asked our customers to write reviews about their experiences working with us. With an average rating of 4.6 out of 5 and ten reviews submitted and published within two weeks, we were humbled by the responses. As our CEO, Toffer Winslow wrote, “Perhaps the thing I was most proud of…was just how frequently our customers commented on the high quality of StackState employees they interact with and the caliber of service we deliver.”

With latest AppBeat release you can now access unique and powerful new feature which allows you to define custom monitoring expression for any workflow. Possible use cases: Expression examples: As you can see this framework is very flexible and allows you endless new monitoring options which were previously not possible. Happy monitoring!

In the old days, the most senior members of an engineering team were the best debuggers. They had built up such an extensive knowledge about their systems that they instinctively knew the right questions to ask and the right places to look. They even wrote detailed runbooks in an attempt to identify and solve every possible issue and possible permutation of an issue.

Azure Active Directory (Azure AD) is a comprehensive cloud-based platform used around the world. It is an identity provider and access management service. If a company employs OneDrive, Skype, or Outlook, they are already using Azure in some capacity. Similarly, if a company uses Microsoft Teams or other applications in the Microsoft Office Suite, they are accessing them by logging into Azure AD.

Service Level Agreements (SLAs) are a crucial part of Service Level Management, and therefore one of the key components of IT service management. They are the basis for building and delivering IT services, and play a key role in ensuring that both the client and the service provider are on the same page and that the service delivery is at par with or exceeds customer expectations.

Founded in 2015 with a mission to “empower eCommerce businesses to deliver a top-notch customer experience,” Gorgias is a multi-channel eCommerce helpdesk service for small to medium businesses. Among their core values are ownership, excellence and a customer-first mindset, and CTO and co-founder Alex Plugaru understood from day one that, for engineering teams to be successful, the tools he set them up with had to facilitate that.

Hyperconverged infrastructure (HCI) is a data center architecture that uses software to provide a scalable, efficient, cost-effective way to deploy and manage resources. HCI virtualizes and combines storage, computing, and networking into a single system that can be easily scaled up or down as required.

Self-hosted runners allow you to host your own scalable execution environments in your private cloud or on-premises, giving you more flexibility to customize and control your CI/CD infrastructure. Teams with unique security or compute requirements can set up and start using self-hosted runners in under five minutes.

In today’s tech-savvy world, apps not only add value to your brand but are also required to deliver fast responses and real-time problem solving with 24/7 availability. If your business relies on software applications for day-to-day operations, application performance monitoring (APM) is critical. APM tools allow you to pinpoint performance issues quickly, ensuring peak app performance.

Though rare, Microsoft Teams outages can impact the productivity of your entire organization. For IT teams, staying one step ahead of an outage has never been more critical. From the time an outage begins productivity can plummet and IT starts to scramble in the dark to identify who, where and what is impacted and why. Below we unpack this week’s outage and outline the difference that deep Microsoft Teams monitoring can make.