Operations | Monitoring | ITSM | DevOps | Cloud

Tracing, or more specifically distributed tracing or distributed request tracing, is the ability to follow a request through a system, joining the dots between all the individual system calls required to service a particular request. Although tracing logs have been around for some time, the trend toward distributed architectures, microservices, and containerization has elevated it from nice-to-have status to an essential piece of the observability puzzle.

Last year we published this blog post about the benefits of IBM MQ streaming queues. On July 15th, 2022 this functionality was also made available for MQ on the mainframe (z/OS) and it’s also been announced for the MQ appliance for Aug 2nd, 2022. Nastel has been supporting and embracing this functionality for some time in its integration infrastructure management (i2M) platform.

Incident response is at the heart of great, or terrible, user experience. However, while tools have evolved, challenges – especially faced by L1 agents – still exist. The solution isn’t about getting more tools. It’s about establishing a unified platform across the IT service desk and the IT Operations teams that empowers L1 agents to collaborate across silos with L2 agents, subject matter experts, and DevOps personnel.

In hypermarkets, supermarkets, grocery stores, retail shops, etc. Everyone knows that there is a huge amount of inventory available for customers to purchase. It is important to keep track of inventory and goods available belonging to good quality. Most importantly inventory is sold while it is in good condition and valid as well. However, it becomes hectic and labor-intensive because these places are inventory intensive. This is where stocktaking and stock checking come into play.

Today we are rolling out our new "operation log viewer." This feature is not just a new page to show logs but a whole new way to find logs for actions taken by you and your team on your applications. The new log viewer page supports historical deployment logs, allowing you to see logs from previous actions.

Prometheus 2.37 is out and brings exciting news: this is the first long-term supported release. It’ll be supported for at least six months.

Mattermost v7.1 (Extended Support Release) is generally available today. The following new features are included (see changelog for more details).