Operations | Monitoring | ITSM | DevOps | Cloud

Your Marketing Worked and You Got the Prospect Meeting... Now What?

Lead generation continues to be the number-one challenge facing MSPs today. Many of my blog posts to date, along with several of the boot camp sessions I have delivered so far, have been focused on this all-important topic. But what do you do when you get a bite and you now have a prospect that wants to meet with you? How do you structure this critical first meeting so that you can successfully navigate the prospect through the rest of the sales funnel to becoming a signed, closed deal at the end?

Is CMMS the Right Option for Asset Maintenance & Work Orders Management?

Still, there are lots of organizations that struggle in their daily operation. The reason is assets are not performing as per the expectation, or sudden asset failure occurs frequently. When assets are maintained, asset performance is optimized, and asset life is increased as well. Furthermore, it decreases sudden asset failure, so productivity increases. In the market, there are lots of options available which can help in asset maintenance. One of the options is CMMS software.

New Feature: Sitemap Monitoring

Our feature development has always been heavily influenced by our users. Some of our most popular features were directly requested by people using our products on a daily basis, which we believe is one of the best ways of developing a product such as ours. If one person wants to monitor something, chances are others will do too. Which is how our new feature: Sitemap Monitoring was incepted!

Calling all Reliability Practitioners: Participate in the 2022 SRE Survey

For the past four years, Catchpoint and various partners have been running a yearly SRE Survey. This year, Blameless is excited to partner with Catchpoint for the fifth annual survey. We want to hear from you if you are in a DevOps or SRE role or even if you work on reliability with some other title or role. There are tremendous, valuable learnings when we listen closely to practitioners.

5 Simple Steps To Migrate From Heroku to AWS

While Heroku is ideal for startups because it provides tremendous simplicity and time-saving; Still, when your application starts growing and its architecture becomes complex, challenges related to DevOps, data security, and scalability begin to jump in. That’s where AWS takes over to overcome these limitations. In this article, we will walk you through exactly how to migrate your applications from Heroku to AWS in 5 simple steps with Qovery.

Summit Recap: How to adapt to a "Digital Everything" World

Every interaction with our customers, partners, and employees is special – but this year’s PagerDuty Summit went far beyond my wildest dreams. Together we committed to helping you learn and grow in how you manage business critical operations – in other words, getting you ready for anything in a world of Digital Everything.

Minimize MTTR to Mitigate Impact of Change Management

In the first blog this demo series, we showed you how to use Restorepoint to remediate after a network breach. In our second blog of this three-part series, we walk you through a change management instance—showing how to speed problem resolution and how to mitigate the impact of poor change management to minimize MTTR.

Your First Shipa Canary Deployment(s)

Lineage to the saying “canary in a coal mine”, the canary deployment/release methodology is an incremental release focused on safety. If the canary does not pass, the deployment does not continue or is rolled back. Taking a jog down memory lane, like Kubernetes the Hard Way, a few years ago a canary deployment in Kubernetes was quite the undertaking.

A quick guide to load testing Grafana Loki with Grafana k6

As a software engineer here at Grafana Labs, I’ve learned there are two questions that commonly come up when someone begins setting up a new Loki installation: “How many logs can I ingest into my cluster?” followed by, “How fast can I query these logs?” There are two ways to find out the answers.