It’s day one of PagerDuty Summit, and we are looking forward to a full day of expert presenters, actionable content, and educational sessions to boost your PagerDuty IQ and show you new ways to improve your team’s operational excellence.
We know our customers rely on PagerDuty as the backbone of critical real-time operations, so we want to make sure each and every enhancement helps streamline incident response. How can we help our customers spend less time firefighting and more time innovating? One of PagerDuty’s values is Champion the Customer – and we take this very seriously. When building and improving features, we aim to keep a pulse on what’s going on with our customers: what’s keeping them up at night?
Insight Partners is a leader in working with scale-up companies that have existing product/market fit and can use our help establishing best practices for their businesses. But my specific focus is in developer-driven companies. I look for the best technical teams that are building products that developers love and adore.
On May 27, 2022, an interesting Microsoft Word doc was uploaded to VirusTotal by an independent security research team called nao_sec. The Word doc contains built-in code that calls an HTML file from a remote source that in-turn executes more (malicious) code and Microsoft Defender for Endpoint misses detection. Two days later, May 29, Kevin Beaumont publishes an article describing the behavior of this Word doc, and deems this a new 0-day vulnerability in Office/Windows products.
If there was a question on if an enterprise needed an observability pipeline in 2019 or 2020, we now know the answer is: yes. The observability data management methods of the 2010s aren’t going to work in the 2020s. Data is growing too fast for us to ignore, and the need to gain intelligence from said data continues to grow in importance. Data (and access to it) is becoming a competitive edge for many enterprises today.
Kelverion Runbook Studio V5.0 makes it even easier for organizations to automate IT service desk requests and reduce IT burden. In its fifth iteration, The Runbook Studio has undergone a significant design overhaul. The Studio’s technical capabilities have always been exceptional and now it has a user interface to match. On top of that, this version takes Kelverion’s low code/no-code design environment to the next level.
When I started at Grafana in January, I was accustomed to working with private clouds and on-prem infrastructure, so nearly everything in my role here as a senior software engineer for the Grafana Mimir customer squad was new to me. I was new to Golang, Docker, Kubernetes, gRPC, public cloud services, etc. Kubernetes has been especially challenging. In my work on Grafana Mimir and Grafana Enterprise Metrics, I experience k8s in one of two extremes.
