Operations | Monitoring | ITSM | DevOps | Cloud

Delightful service management turns eight

Eight years back we were inspired to create an employee experience on par with the best customer experience available anywhere. Fast forward to today, we are the only Challenger in the Gartner magic quadrant for ITSM tools, enabling customers to delight their employees with a modern and right-sized service management solution.

Why Is Equipment Calibration Management Is Important for Manufacturers?

Calibration is a crucial factor especially for organizations related to manufacturing, food products, or packed food. Calibration is one of the least known yet one of the most crucial factors for several major industries. Calibration management enables you to get more control over the procedure. It also assists with better equipment management! In this blog, we will cover all major points related to calibration management! So, let us begin!

Getting over on-call anxiety

You've joined a company, or worked there a little while, and you've just now realised that you'll have to do on-call. You feel like you don't know much about how everything fits together, how are you supposed to fix it at 2am when you get paged? So you're a little nervous. Understandable. Here are a few tips to help you become less nervous.

Don't Fear the Automation

Automation is often portrayed as a scary thing. Whether it’s artificially intelligent robots conquering the planet or a world where no one can find work because automatons have taken everyone’s jobs, movies and entertainment often paint automation with a horror brush. But IT pros know this isn’t the reality. They know automation is a tool capable of making their lives easier and helping their organizations run smoothly. Still, many IT pros fear automation for legitimate reasons.

5 Ways the World of IT Operations Will Shift in 2022 (and Beyond)

The following first appeared on VentureBeat. Despite the economic uncertainty due to the global pandemic, worldwide technology spending in 2021 increased by nearly 9% to $4.2 trillion. The U.S. economy grew sharply across the past three quarters of 2021, leading to stronger consumer spending, higher price inflation, and persistent employee shortages amid the great resignation.

Package Management for Gaming Software Development

There is huge scope required when building video games. They are not just computer programs; they’re audio-visual artistic works. It’s a collaborative effort between software engineers, animators, scriptwriters, graphic designers, photographers and sound engineers. Working with these collaborators and assets leads to a different software pipeline than the average software project.