Operations | Monitoring | ITSM | DevOps | Cloud

Wisdom of the Crowds: The Value of User Sentiment Observability

What’s the first thing most people do when they’re unhappy with a business? Take to social media to complain about it. Observing those comments – otherwise known as “user sentiment observability” – gives you a head’s up as to when problems become big enough to impact user experience. How can you monitor that voice of the customer? And why is it important to do so? Let’s take a deeper look at the issues.

Why you need network monitoring?

Network monitoring is a continious analysis of a network to detect and correct any performance issues. Network monitoring involves collecting network statistics to determine the quality of services offered by the network. With tools like Icinga, it’s possible to monitor hardware and software in your network. Espacially in the pandemic when many employees work from home, it’s good to have a tool which checks the network permanently.

Are there good hackers?

Hello and welcome back to our “Mystery Jet Ski.” Much better than those programs about supernatural stuff and alien suppositions. Today we will continue with our exhaustive investigation on the hacker world, and we will delve a little more into the concept of “ethical hacker.” Is it true that there are good hackers? Who are the so-called “White hats”? Who will win this year’s Super Bowl?

ICYMI: Honeycomb Developer Week: The Partner Ecosystem

We know that you value collaboration. That’s why we share incident reviews and learnings—because we believe the entire community benefits by working together transparently. In the spirit of working better together, we invited ecosystem partners from ApolloGraph, Cloudflare, LaunchDarkly, and PagerDuty to present at Honeycomb Developer Week, a three-day event filled with snackable, time-efficient learning sessions to help you uplevel your observability skills.

Show it Off with Splunk TV! More Ways to Display Your Best Dashboards

Splunk TV lets you easily display your data on the big screen to visualize and monitor what’s going on in your business. Splunk TV is optimized for a hands-off experience, with slideshows and automatic scrolling so you can display the most important metrics securely and easily. We’re happy to announce that in addition to Classic (Simple XML) dashboards, we now support Studio Dashboards and IT Service Intelligence Glass Tables.

How business optimization efforts stack up

Like many business leaders, you may be wondering if you’re getting the most out of your technology investments and if there are things you can do to gain efficiency. Many organizations have taken steps toward optimization to reap the rewards of: In fact, 35% of organizations have made significant or very significant progress toward optimizing risk management and cybersecurity, according to a global survey of 900 senior business leaders by ServiceNow and ThoughtLab.

A single pane of glass for automatic incident response for Bridgeport Public School District

“I have been doing this for 20+ years and have been using literally every product out there. Derdack is unique at how issues are addressed and communicated out because of the seamless integration, maturity and flexibility of the platform. Working with Derdack has been a game changer for us and helped us to do more with less.” Jeff Postolowski, Director Information Technology Services, Bridgeport Public School District

Monitoring Endpoint Logs for Stronger Security

The massive shift to remote work makes managing endpoint security more critical and challenging. Yes, people were already using their own devices for work. However, the rise in phishing attacks during the COVID pandemic shows that all endpoint devices are at a higher risk than before. Plus, more companies are moving toward zero-trust security models. For a successful implementation, you need to secure your endpoints.

Pulseway Marks Year-End Achievements with Record Business Growth and New Product Milestones

The company closes yet another strong year, with new partners, feature and product releases and multiple industry awards. Pulseway, a leading provider of mobile-first, cloud-first remote monitoring and management (RMM) software, reveals its year-end performance, which includes a surge in business and major product milestones.

Introducing Cycle's Support of Google Cloud Platform

Our goal has always been to automate and standardize the management of infrastructure and deployment of applications across user infrastructure. Today, we are excited to announce that we've launched support for Google Cloud (GCP), expanding our natively supported providers list and further expanding the choice, flexibility, and reach the platform offers to current and new users. With this new integration, users can deploy, manage, and scale their containerized workloads to GCP compute infrastructure.