Operations | Monitoring | ITSM | DevOps | Cloud

Global Azure AD Outage Affecting Microsoft 365 Services December 15

Microsoft has had its own share of outages recently and during the evening of December 15th Azure AD was the cloud culprit. As a result, the Exoprise sensors detected this Microsoft 365 outage more than an hour before Microsoft informed customers of the issue. Here’s some of the errors that users were experiencing if they attempted to sign into Microsoft services: Most of our worldwide customers knew well in advance of the problem before users or business suffered.

ITOM 2021 recap: Features that enabled an incredible network management experience

From introducing new automation capabilities to offering all new integration options this past year, ManageEngine’s ITOM suite of solutions have been supercharged to seamlessly manage complex networks. These new, powerful product enhancements and feature releases have honed the ITOM suit’s superior network management capabilities for IT admins worldwide.

Nastel Products Are Not Affected by Log4j Vulnerability Issues

Recent news about Log4j has enterprises and vendors scrambling for information and answers, including customers of messaging middleware and Integration Infrastructure Management (i2M) products. Nastel Technologies customers will not be exposed to any risks from this vulnerability, but enterprises are encouraged to check with their Cloud and other solution vendors to protect themselves and their data.

Cloud monitoring 101

Cloud monitoring is a concept that refers to a process of examining, monitoring, and controlling a cloud workflow. Cloud monitoring may be performed manually or via automated monitoring services or technologies to ensure that a cloud is operating. This procedure, centered on security and administration, has become critical for firms that depend on cloud technology.

15 tips on how to market effectively when you're an MSP of one, part 1

With the end of another year, and a bright, shiny new year just ahead, many businesses take stock to reflect on their accomplishments and what they still need to do. In this vein, I have been getting quite a few questions lately about marketing and lead generation—specifically, how to conduct marketing when the MSP is small, without a lot of time or money to devote to such an initiative.