Collaboration tools like Slack and Teams are here to stay. They’re very much inseparable from the distributed workforce that we all continue to find ourselves in. A robust set of integrations are then an essential part of today's monitoring and observability platforms. Feeding Catchpoint data into your support team via a Slack channel could be the difference between catching a disruption early or having to respond to a full-blown outage.
There’s something that humans and machines have in common, and no, it’s not the disappointment suffered by the final season of Game of Thrones, or, well, at least not only that. What we have in common is that we need protection. You know, animals need it too, and plants, but if you’ve gotten this far, it seems that you’re interested in computers, networks and all these pretty modern “geek” things, so today we’ll talk about that kind of protection.
Managed service providers (MSPs) need an IT help desk to address and answer the technical questions of clients. In the modern MSP environment, the IT help desk is the primary source of contact between customers and knowledgeable, responsive support personnel. Successful help desks are customer oriented and encourage clients to report IT incidents when they occur.
This has been quite the summer to remember as we continue to witness our customers achieve remarkable efficiencies through automation such as deep integrations with change pipelines to suppress alerts during maintenance windows and correlating alerts to create incidents with dynamic and evolving descriptions that dramatically improve Incident management processes.
Systems run into problems all the time. To keep things running smoothly, we need to have an error monitoring and logging system to help us discover and resolve whatever issue that may arise as soon as possible. The bigger the system the more challenging it becomes to monitor it and pinpoint the issue. And with serverless systems with 100s of services running concurrently, monitoring and troubleshooting are even more challenging tasks.
Using Node.js as a JavasScript runtime has its advantages. However, it requires significant maintenance to keep it working as expected. Here are the top metrics you should monitor for Node.js performance measurement analysis. Application programming interfaces or APIs that use the Node.js runtime environment are scalable. Node.js is asynchronous and event-driven, which means the application can handle multiple connections at the same time.
With so many of us working from home full time for the last 16 months, VPNs have become essential tools for companies to keep their staff working in a safe environment. What we mean by “safe” is mainly about your online presence whilst performing daily tasks for your job.
