Hyperautomation in IT Operations
It made it into our IT Operations Glossary for 2021 blog last month but got rejected by Wikipedia. Gartner included it in its Top 10 Strategic Technology Trends for 2020 list and business process management software vendor Appian published a book about it. We’re talking about hyperautomation. Wikipedia’s reservations aside, hyperautomation is a technology trend that’s moving beyond the business process management (BPM) world and into IT operations.