Operations | Monitoring | ITSM | DevOps | Cloud

This week I’ve been reading through the recent judgment from the Swedish FSA on the Swedbank outage. If you’re unfamiliar with this story, Swedbank had a major outage in April 2022 that was caused by an unapproved change to their IT systems. It temporarily left nearly a million customers with incorrect balances, many of whom were unable to meet payments.

The rapid technological advancements in the last decade led to a massive migration of data and applications from on-premise environments to the cloud. While this cloud migration trend dominated the IT world, a recent paradigm shift has emerged that’s moving in the opposite direction – ‘Cloud Reverse Migration’ or ‘Cloud Repatriation’.

Computerized Maintenance Management System (CMMS) software is an innovative tool that is used in many industries for managing maintenance operations. It is designed to help businesses streamline their maintenance processes, reduce downtime, and improve the overall efficiency of their operations. CMMS software can be used to track and manage a wide range of maintenance activities, including preventive maintenance, corrective maintenance, and predictive maintenance.

In any organization, effective communication plays a vital role in achieving operational success. Facility teams, responsible for ensuring the smooth functioning of physical infrastructure, face unique challenges due to the diverse nature of their roles. From maintenance and repairs to managing vendors and responding to emergencies, facility teams need to be equipped with strong communication strategies to enhance coordination, streamline processes, and maximize productivity.

Do you know what your website users are really experiencing? Are they satisfied with your website's performance? Are they able to easily navigate and find what they're looking for? Real User Monitoring (RUM) is a powerful technique that can answer these questions and more. By collecting and analysing data on real user interactions, RUM provides valuable insights into user behaviour, website or application performance, and overall user experience.

SIEM is an overarching mechanism combining Security Event Management (SEM) and Security Information Management (SIM). It is a combination of different tools such as Event Logs, Security Event Logs, Event Correlation, SIM etc. These work in tandem to provide you an up-to-date threat intelligence infrastructure and enhanced security for your applications and hardware.

Understanding Metrics, Logs, Events and Traces - the key pillars of observability and their pros and cons for SRE and DevOps teams.

Step into the world of End-to-End Network Monitoring, where the mystical realms of cyberspace converge with the tangible reality of cables and connectors. It's a journey that takes us from the sprawling wilderness of the Wide Area Network (WAN) to the bustling cityscape of the Local Area Network (LAN). Prepare to unlock the secrets of seamless connectivity, as we embark on an adventure to gain unparalleled visibility and control over your network infrastructure.

In today's interconnected world, networks are the backbone of businesses and organizations, facilitating seamless communication, data exchange, and collaboration. However, ensuring the optimal performance and security of a network can be a complex undertaking. That's where end-to-end network monitoring tools come into play.

Welcome to the third part of this series of blog posts on How to throw custom exceptions inside Logic Apps. In this series of five blogs, I will cover throwing custom exceptions in Logic Apps. I will cover the following topics: In this third approach, we are going to do a considerable fine-tuning of the previous approach, keeping the same capability to define custom error messages but redesigning the business logic in order to minimize the number of actions and optimize performance.