Operations | Monitoring | ITSM | DevOps | Cloud

Top 7 ITSM tools to help deliver a delightful support experience

If your company has more than a few employees, and if even one of you is the designated “IT guy,” you’re already applying ITSM in a small way. But as your company expands, you need to bring in more mature processes to derive the most benefits from your ITSM investment. Therefore, effective IT sinervice management has become vital to guarantee long-term success.

3 skills that can benefit you in your career

You might have been in your career or industry for a while and feel that you know all there is to know about working in it. The longer you're in a job, it's natural that you will get better at it. However, this doesn't mean that you are above learning new skills though, and there are plenty of skills that you could pick up which may help you greatly. Whether you choose to learn a new skill via the internet or in person, here are just a few that can truly benefit you in your career.

Where Does Middleware Stand in Web Development?

Before we go ahead with the topic, the readers must have some prior knowledge about web development and Middleware. As observed by its name, Web development is a field of computer science. The developers are responsible for developing websites, whether they are for the internet, intranet, single-page website, blog sites, or complete social media platforms. Middleware acts as a glow-in as it provides the path between the front end and back end of a computer or android based application.

Sales Operations: How to Increase Revenue and Business Growth

Sales operations are a critical piece for any business looking to achieve hyper-growth. It's responsible for creating sales processes and systems that increase sales efficiency and drive more revenue. In this article, we will discuss the role of sales operations in business growth, and how you can use sales operations to grow your company.

Monitor Amazon RDS Proxy with Datadog

For over a decade, Amazon RDS (Relational Database Service) has been a popular managed database service companies have used to set up, operate, and scale databases for web and mobile applications. However, modern, high-scale applications can have upward of tens of thousands of clients. This means that maintaining direct connections between the database and application can quickly begin to consume more resources than the query executions themselves.

Monitor your Helm-managed Kubernetes applications with Datadog

Helm is a package manager that makes it easy to deploy and manage Kubernetes applications. Our new Helm integration allows you to monitor the availability and status of the Helm-managed applications deployed in your Kubernetes clusters. In this post, we’ll show you how you can visualize the status of your Helm releases and use monitors to notify you of important changes in your Helm environment.

How to Protect Your Emails: 8 Best Gmail Account Security Tips

Have you ever had your Gmail account hacked? If not, you’re lucky. But it happens, 1 out of 4200 emails sent in 2020 was a phishing activity. Considering that 306 billion emails were sent in the same year, it means a whopping 72 million were phishing-related. Keeping your Gmail secure isn’t a request anymore. You don’t want anyone to access your personal information or compromise important company conversations and files. That said, here are our top 8 tips on keeping your Gmail secure.

StatusCast expands product offering with Incident Management for IT Platform

May 31, 2022 – Columbia, MD – StatusCast today announced the release of its IT Incident Management service, expanding its flagship offering from best-of-breed Status Page services to include the full incident management life-cycle. The new offering goes beyond standard status updates, allowing IT teams to respond faster and with more effectiveness when systems fail or go offline.

How Preview Environments help developer teams scale up?

Many tech startups experience rapid growth. This means they have to scale, develop many new features quickly, and find the best talent to grow significantly. Whether your team is already big or still small, let’s see how Qovery can help you manage the scale-up with the Preview environments!