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Large language models (LLMs): what, why, how?

Large language models (LLMs) are machine-learning models specialised in understanding natural language. They became famous once ChatGPT was widely adopted around the world, but they have applications beyond chatbots. LLMs are suitable to generate translations or content summaries. This blog will explain large language models (LLMs), including their benefits, challenges, famous projects and what the future holds.

Unleash the true power of AIOps with BigPanda New Generative AI

IT response teams find themselves battling against an overwhelming onslaught of incidents. Frustratingly long response times, challenges with prioritization, and the relentless pursuit of root cause are formidable adversaries that test even the most skilled teams. I remember customers’ electrifying anticipation with AI and automation a decade ago. They hoped AI could be used to instantly decode the business impact of incidents and automation to respond to incidents without human intervention.

The Best AI Chatbots in 2024

In today’s rapidly evolving technological landscape, artificial intelligence (AI) has become a driving force behind transformative advancements. One area where AI has made significant strides is in the realm of chatbots. These intelligent virtual agents are revolutionizing the way businesses interact with their customers, providing seamless and personalized conversational experiences across various messaging channels.

AI: How to Avoid Any Pitfalls in Applying It to Your Business

Artificial Intelligence (AI) can analyse large datasets, automate mundane tasks, and improve business decision-making processes. AI-powered demand forecasting and planning can be used to streamline the buying process, manage in-season markdowns more effectively, and provide accurate demand forecasts - all of which ultimately translate into stronger margins.

What is AI Helpdesk?

In today’s digital era, businesses constantly seek innovative ways to provide exceptional customer support. One solution that has gained significant traction is AI Helpdesk software. AI Helpdesk revolutionizes customer service and enhances agent productivity by harnessing the power of artificial intelligence (AI) technologies, such as machine learning and natural language processing (NLP).

8 Important Things You Should Know About The Tech Used In The Food Industry

Are you curious about the technology that powers the food industry? From farm to fork, the use of cutting-edge tech has revolutionized how we produce, process, and consume our favorite meals. Whether you're a food enthusiast, a health-conscious individual, or simply intrigued by the latest innovations, understanding the role of technology in the food industry is vital. In this blog post, we'll explore eight important things you should know about the tech used in the food industry.

How Technological Advancements Transform Hiring Processes and Decisions

Technology has forever changed the landscape of businesses, especially in terms of HR practices. From hiring to onboarding and beyond, technological advancements have drastically altered the way companies develop their teams and make decisions. Automated technologies can help streamline processes, improve accuracy around evaluating job candidates, simplify communication and collaboration between colleagues globally-the list goes on! To better understand how technology influences human resources today and into the future, let's take a closer look at how far it has come already in transforming different stages within the typical hiring process.

Chatbots vs. Conversational AI: What's the Difference?

Chatbots are computer programs designed to simulate human conversations through textual or auditory means. They are typically rule-based and follow predefined scripts to respond to user inputs. While chatbots excel at providing basic information and handling simple inquiries, they often lack true conversational abilities and struggle to understand complex user intents. Examples of companies utilizing chatbots include customer support bots on websites and messaging platforms.

ServiceNow's AI Solutions | Exponential Enterprise Growth | iOPEX

Artificial Intelligence (AI) is revolutionizing the business landscape, offering immense potential to transform organizations into exponential enterprises. ServiceNow, recognized as the "engine of the enterprise," envisions a future of work where AI-powered solutions automate processes, enhance decision-making, and extract valuable insights from data.

Revolution of Generative AI in IT OPS

In recent years, the field of Information Technology Operations (ITOPS) has witnessed a revolutionary transformation with the advent of Generative Artificial Intelligence (AI). This cutting-edge technology has brought about significant changes in how IT operations are managed and has proven to be a game-changer for businesses worldwide. In this blog post, we will explore the revolution of Generative AI in ITOPS, its impact, benefits, and the prospects it holds.