Alerts that you receive from your observability tool are based on conditions that existed seconds to minutes in the past, because the alert is only triggered after the data has been indexed within the tool. This means that your ability to take timely action in response to the condition is significantly limited, and often your window of opportunity to react is past by the time you receive the alert.

One challenge for the widespread adoption of telemetry pipelines for SRE teams within an organization is knowing where to start when building a pipeline. Faced with a wide assortment of sources, processors, and destinations, setting up a telemetry pipeline can seem like trying to build a Lego set without any instructions. The solution is to provide teams with pre-defined components that provide specific functionality, that they can then use to build pipelines that meet their own requirements.

A typical enterprise generates a flood of information every day in the form of infrastructure and network data, operational and application data, security data, user access data, and more. With the right visualization capabilities, companies can thoroughly examine the multitudes of data they create daily to glean critical insights. The catch, however, is capturing actionable insights without exhausting the human resources of IT.

Application slowdowns or outages interrupt the user experience and web performance. This significantly impacts brand reputation, leading to customer churn and a heavy dent in the competitive edge. This is where Application Performance Monitoring (APM) comes in. APM tracks application performance to ensure a positive user experience. Real User Monitoring (RUM) and Synthetic Monitoring are two approaches to analyzing your app’s performance and the digital experience they provide.

Effective monitoring is crucial for maintaining system health and performance. Prometheus has grown in popularity as a an open-source monitoring solution, gaining traction among developers and operations teams, especially in cloud-native monitoring environments. In fact, Kubernetes – the de facto industry standard for deploying and operating containerized applications – comes bundled with Prometheus.

The OpenTelemetry project is changing how organizations approach observability. It aims to standardize monitoring across different systems. OpenTelemetry—commonly referred to as OTel—provides APIs, SDKs, exporters, and collectors. It is making data collection, analysis, and utilization more efficient, leading to better decision-making and technology adoption.

In 2023, Galileo Suite introduced SMARTboards, our innovative customizable dashboards. Our initial launch was met with enthusiasm, especially after our live demo showcased their versatility and functionality. Today, we are excited to announce several Galileo SMARTboards feature updates that enhance their usability and value.

Modern businesses depend heavily on Software as a Service (SaaS). Almost all aspects of business operations - accounting, HR, payroll, marketing, IT, sales, support - depend on one or more SaaS applications. SaaS is not limited to being used by software development teams. Given this dependency on SaaS applications, their uptime becomes tightly tied to a business's uptime. Any SaaS downtime can affect both a business's daily operations as well as the user experience.

API monitoring has become increasingly important due to the growth of microservices, cloud-native architectures, and distributed systems. APIs play a crucial role in facilitating communication between systems, and even small API failures can cause significant disruptions in service delivery. This article delves into the best API monitoring tools available in 2024, encompassing both proprietary and open-source options, to assist you in selecting the most suitable solution for your business requirements.