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The Ultimate Guide to Choosing the Right Omnichannel Contact Center Platform

How effectively is your current contact center addressing your customer service needs? Are you struggling with fragmented communication channels or outdated technology that hampers your team's efficiency? If these issues resonate with you, it might be time to consider an omnichannel contact center platform. But what is an omnichannel contact center, and how can it revolutionize your customer interactions? This guide will walk you through key considerations, essential features, and the evaluation process to help you select the right platform for your business needs.
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How to get the most from SAP on Azure

In this post, we'll show you how to get started with SAP on Azure. We'll also cover the key features of SAP on Azure and how they can benefit your organization. We'll show you how to set up SAP on Azure using Azure Active Directory (AD) and how to configure your SAP on Azure account. We'll also show you how to access your SAP on Azure account. Give Avantra a try today for free. In addition to being a cost-effective alternative to legacy, on-premises installations, Azure SAP systems can be deployed automatically with minimal time invested in configuration and preparation.

How to Improve Your Android Debugging Process

Debugging Android apps has its unique challenges with crashes, ANRs, and inconsistent logs. But there are some easy ways to quickly identify and resolve issues, ensuring better performance and user experience. In this blog, we’ll explore basic tools and techniques to streamline Android debugging, talk about ANRs, and then go deeper with how Sentry can track errors and provide insights to help you prevent future issues.

What is network uptime? Know how to measure and increase it.

Organizations that rely on traditional networks struggle to keep pace with rapidly evolving technologies and accelerate innovation. As AI, cloud, and decentralization create new challenges, the key to moving forward at a faster pace is to make sure the network is always available and working without any interruptions. This measure, known as network uptime, is crucial for assessing the reliability and performance of an organization's IT infrastructure.

Everyone needs to know how to trace

It’s a bold claim for me to say that every developer can benefit from something 40% of them haven’t heard of, but hear me out. I was among the 40% who didn’t know tracing existed until this summer. Still, I spent the last three months learning why it’s critical to a developer’s workflow and the different ways developers pragmatically use it. In this blog, I hope to show you that you can benefit from tracing regardless of your stack, role, size, or project.

Mastering Kubernetes Logging - Detailed Guide to kubectl logs

Effective logging is crucial for maintaining and troubleshooting applications running in Kubernetes clusters. As applications become more complex, ensuring they perform optimally has never been more critical. In this comprehensive guide, we'll explore Kubernetes logging using kubectl, covering everything from basic commands to advanced techniques and best practices.

Unlock Sybase ASE performance: Transform monitoring metrics into actionable insights

Sybase Adaptive Server Enterprise (ASE) is a robust solution for handling critical business operations. To keep it running at peak performance, it's essential to monitor it continuously and collect a range of performance metrics. These metrics provide detailed insights into various aspects of the server’s health, including connection times, memory usage, cache efficiency, transaction management, and database health.

Cribl Closes $319M Series E Round at a $3.5B Valuation to Revolutionize Enterprise Data Management

I’m so excited to share that Cribl has closed a $319M Series E round! The oversubscribed round was led by GV (Google Ventures), joined by new investor CapitalG along with participation from existing investors GIC, IVP, and CRV. This round values Cribl at $3.5 billion, up 40% from our Series D round in 2022, and includes both primary and secondary.