Operations | Monitoring | ITSM | DevOps | Cloud

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Improving your team's on-call experience

Your engineers probably dislike going on-call for your services. Some might even dread it. It doesn't have to be this way. With a few changes to how your team runs on-call, and deals with recurring alerts, you might find your team starting to enjoy it (as unimaginable as that sounds). I wrote this article as a follow-up to Getting over on-call anxiety.

SREview Issue #16 August 2021

We’re kicking off August with some thrilling news: Blameless has closed a $30M Series B fund raise! Learn more about how we’re entering the next phase of our journey to advance reliability for engineering teams here. We’re so grateful to our customers, collaborators, and the entire SRE community for their support! Let’s dive in with our favorite content for the month!

Supercharging incident response with runbook automation

The global pandemic is estimated to have accelerated digital transformation by at least seven years—and it’s showing no signs of stopping. In fact, companies are investing even more into software-driven experiences. A recent Gartner forecast points to worldwide IT spending increasing 8.4% to $4.1 trillion in 2021, with much of that spend on mission-critical, customer-facing services.

We've raised a $23M Series B to help us get to a world where all software is reliable

At FireHydrant, we envision a world where all software is reliable, and we’re on a mission to help every company that builds or operates software get closer to 100% reliability. Today, we’re thrilled to announce that we’ve raised $23 million to help us further our goal.

Timely Delivery with Enterprise Alert

Murphy’s Law states that anything that can go wrong, will go wrong. The challenge for most businesses is putting the right method of communication in place for when the inevitable happens. The only way to handle this is to expect the worst and then prepare for it. A key factor in deciding for any alerting solution is can my team be notified properly when a major outage happens .

Announcing our $6M investment to double down on IT incident and Reliability needs

When Squadcast was founded back in 2018, we had a concise yet clear goal—we wanted to make it as easy as possible for companies to manage their IT incident and reliability needs. In the spirit of continuing that mission, today I’m excited to announce our $6M fundraise led by DNX Ventures and backed by Wipro Ventures, Nexus Ventures, and Chiratae Ventures. We’re also pleased to announce the addition of DNX and Q Motiwala to our Board of Directors.

What's the ROI? How Operational Maturity Improves Customer and Team Satisfaction

Are we looking at the new normal now? In the last 18 months, organizations all over the world were compelled to undergo a rapid digital transformation and mature their operations to support services that were under unprecedented strain. Digital transformation allows companies to embark on large-scale cloud migrations and adopt modern development methods like DevOps and Agile.

Demystifying DevOps and SRE

How different are DevOps and SRE? Are they related to each other? In this blog, James Samuel sheds light on the similarities & differences between SRE & DevOps followed by the possible ways to structure an SRE team in your organization. One of the terms that people often find confusing is SRE and DevOps. People often ask, should I hire a DevOps Engineer or a Site Reliability Engineer? What is the difference between SRE and DevOps and which one do I need? In this post, I attempt to shed some light.