To kick off the year, we’re launching a monthly blog series to share new product announcements on an ongoing basis. This month, we’re excited to announce several new integrations, as well as the new global events rule API that empowers admins and developers to easily manage event rules at scale. (Be sure to also check out our platform release notes to stay up-to-date on what’s new.)
Role-based access control (RBAC) has become one of the main methods for system access control within large enterprises, assigning access to users based on their role in the organization. Employees are allowed to access only those resources that are necessary to effectively perform their assigned job duties.
Dynatrace Perform is an event in Las Vegas January 28-30, that gathers folks in the cloud and software spaces looking to network, be inspired, and release better software, faster. As a Silver sponsor, Atlassian will have a booth staffed by members of the Opsgenie team, ready to talk to you about how Opsgenie's Dynatrace integration can lead to a faster MTTA (mean time to acknowledge) and reduced MTTR (mean time to respond) for your enterprise or medium business.
Recently, we shared a blog postabout Opsgenie’s first ShipIt experience as part of the Atlassian TEAM. As mentioned in the previous post, ShipIt is Atlassian’s “hackathon” style event, which encourages every employee to creatively solve problems and develop innovative product features. Now that we've explained our ShipIt experience, I thought this post would be a great opportunity to share some product-related innovations that we explored.
Since the beginning of Dashbird, we’ve been conducting user interviews with all the users that take the time to jump on a call with us. One of the most common requests we get is the ability to customise alerts - specifically, what failures you will get notified upon and the ability to set custom alert based on metrics. Today we announce a new part of Dashbird that takes care of that - an incident management platform.
When operating always-on services, engineers need to quickly respond to alerts and prevent issues from becoming outages. Fortunately, many alerts can be resolved through easy changes to systems or network infrastructure. However, these tasks still require manual intervention and cause interruptions for on-call responders.
Our What’s New posts are used to announce various changes in product from features to integrations. To stay up-to-date be sure to subscribe!
When it comes to Software as a Service (SaaS), incident response and resolution (or there lack-of) is often the make-it-or-break-it moment for your customers that either leaves them enamored with your company culture, or dejected and looking for an excuse to leave.
Digital operational maturity is defined as an organization’s effectiveness at real-time work and ability to focus on performance metrics that improve as the organization becomes more adept at responding to incidents. Based on extensive research and nine years of industry data, in conjunction with a survey of 600+ respondents from across industries, PagerDuty developed a model that identified the four following levels of operational maturity.
Keeping stakeholders informed and engaged during a service disruption is a critical part of incident management. Now with free stakeholder licenses from Opsgenie, all of the key people in your organization can view service status pages and receive communications for incidents that affect them.
