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The Four Agreements Of Incident Response

Have you ever been on one of those phone calls with several other human beings where you’re all almost screaming at each other while trying to troubleshoot an issue when something’s going wrong that needs to be fixed right this instant? Did you really enjoy that experience and want to do it all the time? My guess is no.

See You At The RSA Conference!

At PagerDuty, we’re counting down the days until the RSA Conference! Why? Because, in addition to being excited to see everyone there, we also have lots of new information to share—information in line with this year’s conference theme: Better. More specifically, how to improve security at your organization by having better processes and better collaboration.

Hybrid Cloud: Send Alerts from Enterprise Alert to a SIGNL4 Team

With our on-premise alerting software Enterprise Alert you can deeply integrate into your IT infrastructure and other backend systems as well as communication infrastructure. For some alerting scenarios it might be useful to notify teams independently from your own communications environment or infrastructure. In this case our new app-based alerting service SIGNL4 can be a great asset. SIGNL4 is a plug&play cloud solution.

Curious about Opsgenie Security? We're Here to Help

When evaluating new software for your business or team many questions may come to mind. How much does it cost? Is it scalable as we grow? Does it fulfill all of our requirements? Or most importantly, if we introduce this tool into our business, is it secure? Perhaps you’re new to Opsgenie and the functionality is exactly what you need but security is a concern.

The Power Of Operational Reviews

Last fall, we introduced PagerDuty Analytics, a product that combines machine and human response data to provide operational insights that enable organizations to drive process maturity and improved business outcomes. Today, we’re excited to announce that it’s generally available! As part of our expanded Analytics product offering, we’re rolling out a set of prescriptive operational performance scorecards.

Opsgenie + Tools You <3 = Never Missing an Alert Again

Valentine’s Day can be traced back to the 1500s, and while back then it was likely not about candy hearts and chocolates—it has always been about the celebration of beauty, love, and relationships. With today being Valentine’s Day, I thought it’d be a great opportunity to celebrate Opsgenie’s relationships (read: integrations) with more than 200 of your favorite apps and web services.

Integrating Jira Server with Opsgenie

Despite the advantages of Jira Cloud, there are times when Jira Server installed on premises or in your own cloud environment is a better fit. That won’t stop you from integrating Jira with Opsgenie for on-call scheduling, alerting and incident management. Opsgenie supports secure, bidirectional integration with Jira Server even when it’s behind your firewall.

February product updates. Anomaly detection, incident management and better UX

This past couple of month were a bit hectic and there’s a good reason behind that. We’ve set out to create a better experience for our users, and it’s exactly what we did! Besides making a lot of quality-of-life changes, we’ve introduced new features that we think, will speed up the speed at which you’ll debug your applications and give you a whole new perspective on all things AWS Lambda.