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A Build vs. Buy Guide for Incident Management Software

Would you rather have an Incident Management system custom-built to your exact specifications, potentially costing more time and resources, or an off-the-shelf solution that's ready to deploy but might not fit all your unique needs? Decision makers in companies often face this critical decision. And, that’s the debate of the day! Let’s explore and decode the decision of building vs. buying an Incident Management software.

Introducing OnPage's Integration with Microsoft Teams

As OnPage continues to expand its suite of out-of-the-box integrations with popular tools, we are excited to announce the addition of another highly requested application to our arsenal **drumrolls please** Microsoft Teams. This new integration follows our successful launch of OnPage-Slack integration and meets the needs of many eager customers. In this blog post, we will explore the enhanced capabilities and benefits of this integration.

Migrating From Your Tool to Squadcast

In our recent blog we talked about how having separate tools for On-Call and for alerting sucks! And how Squadcast offers a lifeline with its all-in-one Incident Management and Reliability Automation platform by amalgamating multiple tool functionality under a single hood. This blog is all about how you can easily transition from your current Incident Management & alerting tool into a better and more reliable enterprise grade platform with Squadcast.

What is IT incident management? How does AIOps help?

Imagine you’re in the middle of a critical project, and suddenly, your system crashes. Or perhaps it’s the middle of the night, and your server goes down, affecting countless users. While you can’t avoid all IT incidents, how you handle them can significantly reduce their impact. You know that proper IT incident management is critical — and that incidents can become costly.

Build custom monitoring and remediation tools with Datadog App Builder

When you’re responding to an issue with your application in the heat of on-call, you need reliable, well-maintained tooling that’s painless to use. Otherwise, the time you’ll spend combing through monitoring data for context, connecting to hosts and other infrastructure resources, and pivoting between consoles for various managed services can add up quickly and slow your response.

6 Steps to Create Actionable Postmortems

In DevOps and IT operations, conducting a thorough postmortem after an incident is crucial for continuous improvement. This article explores best practices for creating effective postmortems, ensuring that your incident analysis won't be forgotten as soon as the danger has passed but will be comprehensive and actionable.

Managing IT Network Disruptions In Your Company Like A Pro

Let's face it, tech meltdowns are the worst. In today's world, a healthy computer network is like the plumbing in your office-you barely notice it when it works, but when it goes kaput, everything grinds to a halt. Emails stop flowing, files disappear, and suddenly, your most productive employees are reduced to staring at useless screens. The good news? There are ways to be a hero and keep your business running smoothly even when the tech gremlins strike. This guide will show you how to be a network-disruption ninja, ready to tackle any tech trouble like a pro.

Complete Incident Management Playbook for Enterprises

Effective Incident Management is indispensable for maintaining the stability and reliability of enterprise operations. Modern businesses heavily depend on their IT infrastructure, making the swift and efficient management of incidents that disrupt normal operations a top priority. A robust Incident Management process can significantly reduce downtime, boost productivity, and uphold customer satisfaction.

How Agile Leadership Transforms IT Operations

Traditional IT operations, with their waterfall processes and lengthy release cycles, can feel sluggish in today's business environment. This constant state of "catch-up" can lead to frustration for developers, ops staff, and business leaders alike. Developers struggle to see their innovative ideas come to life quickly. Operations teams scramble to deploy code that feels outdated before it even hits production. Business leaders see their growth potential hampered by slow IT delivery.