Operations | Monitoring | ITSM | DevOps | Cloud

Navigating the Complexity of IT Operations: A Guide for Startups

Startups are the pioneers forging new paths and disrupting industries. At the heart of every startup's success lies its ability to navigate the complexities of IT operations effectively. In this blog, we delve into the intricacies of IT operations for startups, offering insights, strategies, and best practices to steer through the maze of technology with finesse.

Windows on ARM: 5 tips to success

Windows on ARM refers to the version of the Windows operating system designed to run on devices powered by Advanced RISC Machine (ARM) architecture processors, instead of traditional x86 or x64 processors. This adaptation brings Windows to a variety of devices beyond traditional laptops and desktops, including tablets, and some smartphones.

Setting up Infrastructure Alerts

When businesses experience a surge in activity, there's the potential for unforeseen infrastructure issues. This underscores the importance of establishing infrastructure alerts well in advance. We recognize the paramountcy of a smooth operational period for your business. In this article, we'll delve into the pivotal role of alerts in ensuring the resilience of your infrastructure and the satisfaction of your customers during high-demand periods.

PSA, ITSM, or ESM: Choosing the Right Platform for MSPs

Choosing the right management platform is crucial to Managed Service Providers (MSPs) that need to scale their business and improve service delivery. But with options like PSA, ITSM, and ESM available, how do you know which is right for your particular maturity level? In this blog, I want to quickly help you find your level when it comes to service delivery, by breaking things down into three simple stages: Ealy, Developing, and Mature.

What is Real User Monitoring (RUM)? A Comprehensive Guide

Today, more than 90% of businesses use digital platforms to sell their services and products online. But what if despite getting high traffic from different sources your sales count is below your expectations? What if customers are visiting your product page but exit before making any purchase? Well! To get more insights into the performance issues and user experience, many businesses have started investing in a real user monitoring tool that captures all details related to user behavior and experience.

Bring more context to your code with Compass

Understanding and interacting with code repositories can be frustrating: you often don't get all of the information you need to get your work done efficiently and effectively. Who owns the repository? What are its dependencies? Where do I ask for help about interacting with it? This lack of context around code, and the time it takes to find it somewhere in the bowels of your organization, slows everything down.

How to build zone-redundant cloud instances and clusters

Redundancy is a core tenet of cloud computing. While major cloud platforms have high targets for reliability, they can still fail, and it’s important for teams to have a plan for when they do. But how can you build services that can withstand something as disruptive as a datacenter outage? In this blog, we’ll show you how to prepare for availability zone outages by proactively detecting services operating in a single zone.