In many organizations, network teams are experiencing a significant skills shortage. The network operations center (NOC) requires expertise in various emerging technologies, which makes it increasingly challenging to find qualified candidates with the right skills. A recent survey revealed that in 2022, only 26% of companies found it somewhat to very difficult to hire networking professionals. By 2024, this figure had risen to 41%.

In the ever-evolving landscape of IT infrastructure, staying ahead of potential issues and ensuring optimal performance is crucial. Broadcom’s DX Unified Infrastructure Management (DX UIM) has been a trusted solution for comprehensive monitoring and management. With the release of DX UIM 23.4 Cumulative Update 2, users can expect a host of new features and improvements designed to enhance their monitoring capabilities.

Running IT operations in an Australian city council is a complex role that faces a unique set of challenges and opportunities. Typically, a city council in an advanced country like Australia runs its IT on a hybrid model, with a combination of continuing on-premise installations working in tandem with modern cloud platforms, such as Azure.

Implementing a monitoring solution is no small task; with your company's data growing, it can feel impossible. Often, small teams develop their own monitoring infrastructure because it is more cost-effective than a platform. But when your business grows, your data does, too. Monitoring can quickly become a bigger challenge than a small team can handle, and some companies need more resources to hire a developer dedicated to their monitoring.

Azure App Registration is registering an application with Azure Entra ID to access the required Azure resources securely.

I've been in the observability market long before it even had that name. Over the years, observability has undergone a significant transformation. As someone who has witnessed these changes firsthand, I can attest to the dynamic nature of this field. In the early days, it was largely about basic monitoring: tracking system metrics, lots of logs, and simple alerts.

You have probably heard of cowsay, but have you heard of agentsay? Just in case you haven’t seen the greatness of cowsay, here is an example: command output If you look in core/contrib you will find agentsay among other goodies. It’s a Python script. You can use it to make an agent say something. command output Happy Friday!

In today's digital-first world, businesses rely heavily on technology to drive operations, enhance productivity, and stay competitive. However, managing the myriad of IT resources within an organization requires more than just having the right tools; it demands strategic oversight. This is where ITAM vs ITSM comes into play.

Starting with ITIL can be overwhelming, especially when you’re unsure of where to begin. Don't worry; we’re here to help you take the right steps with some essential ITIL best practices. This article will guide you in building a solid foundation for implementing ITIL effectively before diving into the official components of the framework. We've gathered these practical steps to set you up for success in managing IT services that align with your organization’s goals.

This is a guest blogpost from Dave Kempe from Sol1 At Sol1, we provide services around scaling and automating Icinga rollouts for customers. In large environments, we make heavy use of the excellent distributed monitoring features of Icinga to build redundant clusters across datacenters. Icinga uses the object types of Endpoints and Zones to designate the cluster layout, where a Zone contains Endpoints, and may have a parent Zone. Using this logic, a Zone with no parents is the top level zone.