Operations | Monitoring | ITSM | DevOps | Cloud

All companies have one thing in common: they’re going through a large amount of change. Part of my role at Atlassian involves me traveling around the world and not only doing talks at conferences, but actually meeting our customers at their offices to learn about the challenges they face. I see organizations of all shapes and sizes (but especially the older, larger ones) having to reinvent themselves and find new ways of working in order to stay relevant.

Skylight 4.2.0 now includes GraphQL instrumentation! To use it, upgrade the Skylight gem and add 'graphql' to your probes list. We support graphql-ruby versions >= 1.7.

Do you ever find yourself blindsided by the impacts of proposed IT infrastructure changes? There are ways to avoid unexpected consequences of IT change management. In their latest research, Gartner describes how I&O leaders can improve observability, customer experience and business health by starting with AIOps, adding CMDB and, finally, using both working in concert. We summarized the key takeaways of the research for you in this blog.

Lights, Cameras, CHAOSSEARCH Yesterday, Thomas and I had the opportunity to sit down with AM and Nicki from the AWS Twitch series, Build with AM & Nicki. If you’re unfamiliar with the series, it’s definitely a must watch for all things AWS, with a high focus on the different services you can leverage to build products or applications for your business.

Lots of businesses struggle with keyword research and finding the best search terms for their business regardless of the ever-present and readily available advice on keyword research. It’s no secret that there’s a lot involved in getting the best search terms that fit your business niche. For starters, it’s essential to understand that a solid keyword research strategy is necessary to guide the overall marketing strategy.

This article describes how SIGNL4 can be generally authorized as an enterprise app for Azure AD users (Marketplace Link). This is important if you want to implement the use of SIGNL4 in your company with existing user accounts from the Azure AD.

Docker containers are an amazing invention that simplified the lives of many IT departments. Container images are lightweight, easily standardizable, and highly secure. Docker is the technology of choice when you need to run several different (and possibly newer) applications on the same servers.

With 900 billion devices running on Windows 10, the future is bright for the Universal Windows Platform (UWP). UWP’s strength lies in its ability to adapt itself completely to the native user interface - whether that’s a computer, tablet, Xbox or IoT device. It’s a win-win; users get a consistent experience as they consume across devices, while developers get easier deployments.

It’s a given that customers expect software and IT services to be high-performing and always on. And, because incidents and downtime will always be a thing, we believe that how you respond can make or break the customer experience. We’ve learned this lesson first hand while refining our own incident management process over the last decade.