Operations | Monitoring | ITSM | DevOps | Cloud

Over the last decade, IT teams have leaned on chatbots to manage rising support volumes, aiming to deflect tickets and lighten the burden on overworked service desk agents. These legacy chatbots served a purpose—but today they’ve hit a wall. Static responses and script-based flows can’t keep pace with the expectations of modern digital workers or the dynamic needs of enterprise IT. That’s where a new kind of intelligence emerges.

If you’ve ever stood up multiple edge InfluxDB instances in remote locations and wished you could consolidate their data into a centralized instance for analysis, you’re not alone. That’s exactly why we designed Edge Data Replication (EDR) in InfluxDB v2. Now, with InfluxDB 3 Core and 3 Enterprise, we’re seeing new ways to handle replication using the brand-new Python Processing Engine.

Even a few minutes of downtime can have serious consequences. That’s where critical alerting comes in – making sure the right people are notified of urgent issues, right when it matters most. But what exactly is critical alerting, and how can the right software help you do it better?

Email alerts alone often aren’t enough when you’re responsible for critical systems or infrastructure. Messages can easily be buried in inbox clutter – or worse, completely missed during off-hours. If you’re managing IT operations, DevOps, or facility monitoring, timely awareness of issues is crucial – but email just doesn’t cut it. SIGNL4 provides email-to-push-notification capabilities, helping teams stay connected to urgent events – wherever they are.

In a world of constant disruption, operational resilience is now mission critical. From cyberattacks and misconfigurations to vendor outages and natural disasters, today’s enterprises are navigating risks that move faster and hit harder than ever before. As we enter 2025, operational resilience has evolved from a best practice to a board-level imperative.

Security Orchestration, Automation, and Response (SOAR) platforms empower security teams to streamline and accelerate their response to cyber threats. By integrating with existing security tools, automating repetitive tasks, and standardizing incident response workflows, SOAR helps organizations proactively defend against attacks while improving operational efficiency.

In March, we announced that Grafana OnCall (OSS) had entered maintenance mode. However, OnCall’s development continues in Grafana Cloud as Grafana Cloud IRM, combining on-call management and incident response into one integrated solution. Many users told us they still want to self-host Grafana and rely on Grafana Alerting to detect potential issues early—but they also need to escalate and manage incidents using an incident response management (IRM) solution.

Synthetic monitoring is a vital practice to proactively track the health and performance of web applications. Instead of waiting for users to report problems, synthetic monitoring helps developers catch issues before they impact real users. One powerful type of synthetic monitoring is the browser check. These checks go beyond basic ping checks, simulating how a user would actually interact with your website’s interface.

The past few months, we’ve working on improving our uptime check. We proud to announce that this improved check is now available for all users. You don’t have to do anything to get it (unless you are not subscribed to Oh Dear, in that case your should subscribe to Oh Dear ), all our users now have it enabled by default. In this blogpost, I’d like to give an overview of the changes and some background why we changed some things.

If you’re a Splunk user relying on Dynamic Data Self Storage (DDSS) or Active Archive (DDAA), you’re likely familiar with this frustrating loop.