We believe in a simple motto - automate everything that can be automated and streamline everything that can't. Come with us on a journey to demystify automation processes in Jira Service Desk that will help you get more done, faster.

Over the past 5 years, Atlassian has evolved how we run services, and how we keep our systems running. This talk goes through the history of this evolution at Atlassian.

In a world of digital transformation and DevOps, the way that service teams work is rapidly evolving. Is your IT team struggling to adapt to new ways of working? This session will cover a variety of in-depth topics with real examples.

Brian Gann explains how Grafana and Sensu work together to solve business challenges at Sensu Summit 2018.

In this talk from Sensu Summit 2018, Christopher J. Caillouet, Senior Dev|Ops Production Engineer at Industrial Light & Magic, looks behind the curtain and sees how the intelligence and uptime they gain by leveraging Sensu in the ILM monitoring infrastructure enables reliability and stable delivery within a large scale and geographically distributed set of datacenters.

In this Sensu Summit 2018 talk, Chef's Julian Dunn & Fletcher Nichol give you a primer about promise theory and the autonomous actor model that underlies the design of products like Sensu and Habitat, why it leads to not only higher overall system reliability but human comprehension for easier operations.

In this talk from Sensu Summit 2018, Greg Poirier, SVP of Engineering, walks you through assets in Sensu 2.0, our ideas about how assets may impact the community plugins, and what we have planned for Sensu Enterprise integrations as assets.

Chris Chandler, Principal Engineer at T-Mobile, session from Sensu Summit 2018. We all know and love sensu-client, but there are some times where deploying the client is either sub-optimal (e.g.: a box you don’t control) or impossible (e.g.: appliances, 3rd party services).

In this Sensu Summit 2018 talk. CTO Sean Porter shares Sensu's beliefs as a company and community, how far we’ve come in the past year, the problems we face together, what we’re doing next to solve for them.

At eBay, we believe collaboration and communication are key to achieving our company goals. Come to this lightning talk to learn how we improved communication inside eBay using Statuspage as the main tool to announce maintenance and inform employees about incidents. This session will present Statuspage best practices to drastically reduce the amount of emails, Slack messages, and phone calls when things inevitably go wrong.