Operations | Monitoring | ITSM | DevOps | Cloud

The Art of the Possible: Drawing Up Your DEX Strategy

Digital Employee Experience (DEX) is more than just technology—it's a transformative journey. In this first episode of our series, Emily Schlick (Vizient) and Zakir Mohammed (Toyota) share their strategies and lessons from their first year of DEX implementation. Learn how they: Built a strong DEX strategy Empowered people and processes Partnered with Nexthink to drive success Whether you're starting your DEX journey or looking to level up, this episode is packed with actionable insights to help your organization thrive.

What is Configuration Management? IT Beginners Guide

Configuration Management is the backbone of IT Service Management, providing a clear and reliable map of your IT landscape. It ensures that assets required to deliver services are controlled and that accurate information about them is available when needed. In ITIL 4, it's a crucial part of the Service Management Practice section within the Service Value System.

Cloud-Based Monitoring & Automation | Webinar by NiCE and Kelverion

Join us for an exclusive webinar presented by NiCE and Kelverion, where we’ll dive into how to enhance your IT infrastructure through cloud-based monitoring and automation. This session will focus on leveraging the power of Microsoft Azure and System Center Operations Manager Managed Instance (SCOM MI) for seamless integration, real-time monitoring, and automated workflows.