Operations | Monitoring | ITSM | DevOps | Cloud

ConnectWise PSA Integration

In this video, we will be reviewing the ConnectWise PSA integration along with it's benefits. We'll also walk you through the configuration process to quickly configure the integration. The ConnectWise PSA integration allows for tickets to be automatically created and closed upon Exoprise Alarms being triggered. With tickets being created in ConnectWise PSA, you can begin automatically assigning tickets based on the alarms triggered in Exoprise using workflow rules.

Why Perform Database Recovery Tests?

The top query from database administrators is: what is this database for, and why do I care? The life of a DBA is one of infinite gifts, even if those gifts are unwanted. If you've ever had an application owner drop a database in your lap, then this session is for you. Hear from professionals who have dealt with this problem time and time again. Spoiler alert: better tooling gives you and the application owner the insight they need to make informed decisions.

The 5 Stages of The ITIL Service Lifecycle

The ITIL service lifecycle is a framework comprising all the processes needed to effectively manage the whole service lifecycle of any product or service offered by an organization. Its scope encompasses the entire lifecycle of IT services, from their initial concept to day-to-day management and operations and their final retirement. It is divided into five core stages or phases, each focusing on specific activities and processes.

How to Update the Biz Daemon application?

Welcome to this tutorial video where we walk you through how to update the Biz Daemon that is installed on the controlled device. Biz Daemon essentially is the required app to use AirDroid Business. It is installed on the device that allows you to monitor, manage, and control the device from your computer or mobile phone remotely.

How Netflix uses incident.io to power their incident management

Scaling incident management processes can present massive challenges for an organization as large and complex as Netflix. And for Netflix, whose brand has become synonymous with dependability, there’s a lot at stake. Since its introduction to a specific set of Netflix teams, incident.io has been organically adopted far and wide across Netflix Engineering, highlighting just how indispensable and impactful the tool has become.

Release 1.46.0 - Manage Netdata from the Dashboard, AWS marketplace, Native Windows support & more!

The Netdata Team is very excited to introduce you to all the new features and improvements in the new version. Release HIGHLIGHTS: It's time for another Netdata release! Netdata team has been super busy cooking up some great new features we're sure you will enjoy. Users can now dynamically configure collectors and alerts from the UI, the long awaited Native Windows agent is almost here, AWS billing integration and so many more cool features.