Operations | Monitoring | ITSM | DevOps | Cloud

Dive into the world of high-performing engineering teams with Jeremy Meiss of CircleCI in this Civo Navigate NA 2023 talk. Discover the pivotal metrics that drive success and learn how to strike the perfect balance between rapid delivery and robust stability in software engineering.

In this episode, Donnie breaks down where ITIL came from and where it’s starting to go, and why that’s useful for teams that are trying to adopt DevOps practices in ITIL-oriented organizations. Donnie gives some great examples of building empathy and bringing the ITIL teams along for automating changes and decentralizing Sev 2 incident management. He also lays out his core philosophies on Platform Engineering and how to justify the effort.

We recently added new support for AWS, Azure, and Kubernetes in Topology Mapping, so customers can now visually see which resources are connected, and use this for troubleshooting. To learn more about Azure Topology Mapping, check out this short demo video!

Tune in for a behind-the-scenes discussion on the advancement of Mattermost's AI tools and how they're being integrated into the team's current projects. Summary.

Key Based Deduplication is an efficient way to avoid duplicate entries when processing incoming Events alongside existing Incidents. It generates a Deduplication Key using a user-defined template specific to events from an Alert Source. This key helps identify and group duplicates. This video explains how does Key Based Deduplication work and how to set it up effectively.

Synthetic monitoring enables developers to simulate real user interactions to validate an application's performance and correctness. Checkly's Monitoring as Code offers a unique synthetic monitoring solution that enables you to control and automate your entire monitoring infrastructure in a single workflow.

In this tutorial, we'll guide you through the process of upgrading services on the Aiven platform, empowering you to enhance the performance and capabilities of your databases. Upgrading services is essential for keeping your system up to date, benefiting from new features, and ensuring optimal performance. We'll explore how to initiate and manage service upgrades on Aiven, whether it's scaling your service, migrating to a new version, or upgrading your service plan.

Want to stay ahead of the competition? Discover the most effective ways to use generative ai in customer service! Welcome to our latest video of generative Artificial Intelligence (AI) and its game-changing impact on customer service interactions. As customer expectations evolve, businesses must explore innovative solutions to provide efficient, personalized, and engaging support experiences. Enter generative AI - a powerful technology that can revolutionize the way you connect with your customers!

LogicMonitor recently added support for monitoring Kubernetes Helm Charts. This new module helps customers clearly see the health and performance of their Kubernetes applications, quickly respond when configured metrics exceed thresholds or deviate from patterns, and take action on critical issues to detect anomalies or issues early on.

Stay ahead of performance hiccups with our comprehensive Prometheus & Grafana monitoring tutorial. From setup to advanced detection techniques, this guide ensures your systems run smoothly. Facing challenges or want to exchange tips? Connect with peers and mentors in our dedicated community space.