Operations | Monitoring | ITSM | DevOps | Cloud

Are you looking for ways to transform your customer service? In today's video, we unveil the incredible potential of AI Helpdesk software and how it's reshaping the way businesses provide exceptional customer support. Join us as we delve into the concept, benefits, and features of AI Helpdesk. Get ready to be amazed by the seamless automation of repetitive tasks, lightning-fast response times, and unparalleled user satisfaction achieved through AI-powered chatbots and virtual assistants.

Learn how to identify and track reliability risks, prioritize fixes, and prove results to your organization using Gremlin's free reliability tracker spreadsheet.

In this tutorial, we'll walk you through the process of creating databases, schemas, and tables on pgAdmin, a powerful GUI tool for managing PostgreSQL databases. Whether you're new to pgAdmin or seeking to enhance your database administration skills, this video provides a comprehensive guide to efficiently create and organize your database structures. We'll also highlight the seamless integration of pgAdmin with Aiven's PostgreSQL service, enabling you to leverage Aiven's reliable and scalable infrastructure while utilizing pgAdmin's intuitive interface.

Adrian gets some insight from Chris and Daniel on some recent supply chain attack events.

This is a fun dashboard to capture some Steam player statistics using the WebAPI plugin. Created by SquaredUp's Director of Engineering, Josip Dlaka, this handy dashboard displays how long his kids have been online, how many friends they have, and what they have achieved without even leaving their room! SquaredUp allows you to combine and visualize data from multiple data sources in a meaningful way, so this aesthetically pleasing dashboard gives a good overview of key Steam player metrics in Josip's household.

Backup copies are an almost mandatory prevention method in any environment in order to have the most critical elements secured against possible damages or loss of information. For this reason, today we bring you this video where we are going to see how to make security copies of the main elements of Pandora FMS and how to recover them in a very simple way.

Using Lumigo's end-to-end distributed tracing that surfaces critical payload data, Zesty is able to find the root cause of errors in their microservice-based apps without using logs. Make sure to subscribe so you don't miss out on any new livestreams and observability content! With one-click distributed tracing, Lumigo lets developers effortlessly find and fix issues in serverless and containerized environments.

Are you ready to take your IT service management to the next level? Discover the transformative capabilities of ITIL software with this captivating YouTube video! In this video, we break down the steps to implementing ITIL software for your business in a simplified and attractive manner. From assessing your current practices to customizing the software to fit your unique needs, we guide you through the process with ease.

Collective IQ® Business Edition incorporates Alma Analysis, enabling IT organizations to select specific devices, detect patterns, and receive intelligent suggestions for incident resolution. By leveraging Generative AI algorithms, Collective IQ® delivers actionable insights to enhance system performance and ensure a seamless digital employee experience.

With increasing digital transformation and remote work, poor IT user experience has a direct impact on customer satisfaction, employee productivity, and morale.Almaden helps IT teams deliver an optimal digital employee experience, in the office and remote, by analyzing quantitative systems data and user sentiments, and resolving issues through continuous learning and automation. Almaden Collective IQ DEX (CIQ®) and CIQ® SmartCenter remove obstacles that impact employee results and creativity.