Operations | Monitoring | ITSM | DevOps | Cloud

Looking to provide exceptional customer support and boost customer satisfaction? Look no further! Discover the power of Artificial Intelligence (AI) in our comprehensive YouTube guide. From data collection to smart chatbots, learn how AI revolutionizes interactions, streamlines processes, and delivers lightning-fast responses.|

We've made it even easier to get started with LM Logs, using LogSource UI. LogSource UI is a new graphical UI that makes it easier to bring log data into LM Log enrichment, and provides faster searching and filtering within LM Logs. Watch the demo video for more information about this new feature!

Megaport LIVE: Introducing Multicloud Connectivity Recorded: 24 August 2023 Speakers: David Sloan - Solutions Architect In this webinar, Megaport Solutions Architect David Sloan breaks down how Amazon Web Services (AWS), Microsoft Azure, and Google Cloud structure their private direct connectivity offerings for multicloud.

Be it technological improvements or process-level changes, initiatives are routinely introduced into the help desk to improve operational efficiency. While some initiatives prove successful, others may fail. Breaking down the success rates of these help desk initiatives plays a crucial role in course correction and unearths avenues for target improvements. During this webinar, we will explore a step-by-step process to evaluate the success rates for the following help desk initiatives.

Explore the transformative power of GraphQL in solving application networking challenges with Jim Barton at Navigate NA 2023. Barton uses a fictional scenario involving "Wayne Telecom," a telecom services provider in Gotham City, to illustrate the challenges faced by businesses in managing data and network requests. The talk emphasizes the advantages of GraphQL, such as reducing over-fetching of data, improving developer efficiency, and simplifying the architecture by eliminating the need for dedicated GraphQL servers.

Welcome to Spike.sh’s Microsoft Teams bot! At the heart of every successful team lies efficient communication and swift problem resolution. That’s precisely what our bot brings to the table – a dynamic toolset that empowers you to tackle incidents seamlessly. Features: Our new Microsoft Teams bot alerts are not only prompt but also smartly updated as the situation develops. It achieves this by seamlessly integrating incident management into Microsoft Teams, providing you with real-time alerts the moment an incident surfaces.

Discover how Artificial Intelligence (AI) is revolutionizing customer service in this exciting YouTube video! From AI-powered chatbots offering instant assistance to virtual customer assistants providing personalized recommendations, AI is transforming the way businesses deliver support. Join us on a journey through the cutting-edge examples of AI in customer service, where we explore sentiment analysis to gauge emotions, predictive analytics for proactive issue resolution, and speech recognition enhancing call center operations.

Network maps are very useful to have a graphical representation of the networks to monitor and their components, supervising at all times the irregularities that may arise, and that may compromise the operation of our services and business productivity. In this video you will learn how to create network maps and how to manage them.

Learn how you can accelerate your time to value with Splunk expert guidance, best practices, and hands-on deployment expertise at every step of your Splunk journey with targeted Accelerators.