Operations | Monitoring | ITSM | DevOps | Cloud

Latest Videos

CCPA compliance: Getting ready for enforcement

With enforcement of the California Consumer Privacy Act (CCPA) set for July 1, 2020, it is time for organizations to ensure their compliance strategy is in place. With the CCPA already in effect since January 2020, regulators expect the companies to be CCPA compliant now. The CCPA requires organizations to secure the sensitive data they hold, while also protecting the privacy of consumers.

Implementing an effective change management process with ServiceDesk Plus Cloud

In the third session we will discuss the change management process, define the different types of changes possible, and how to implement them with minimum disruption to the organization. We will also discuss how a company moved their entire on-premises infrastructure to the cloud using ServiceDesk Plus, and how they were able to plan such a large scale change and effectively implement it. See the cloud version of ServiceDesk Plus in action, as we show how to use all the available features to plan and implement changes better.