Operations | Monitoring | ITSM | DevOps | Cloud

Enhanced multi-modal Ask Zia, AI-powered workflow builder, guided tours, and more

We've rolled out our biggest GenAI release for the cloud version of ServiceDesk Plus. Explore the enhanced Ask Zia that now sports an LLM-style interface, and the new GenAI-powered workflow builder that can move your workflows from concept to execution in minutes. Plus, learn how to connect the on-premises version of ServiceDesk Plus with over 40 telephony providers that help your support teams place and receive calls directly within the application.

GitKraken CLI Tricks You Need to Know!

Managing multiple repositories shouldn't mean running the same Git commands dozens of times. GitKraken CLI brings multi-repo actions, unified Git workflows, and standardization to command line developers who need bulk operations across their entire workspace. In this GitKon presentation, Louis Silvio (Software Engineer & Cloud Architect at GitKraken) demonstrates how the GitKraken CLI solves the context-switching chaos that slows down modern development teams.

GitKraken Desktop 11.5 Release: Performance Upgrade

Back to basics. Back to speed. GitKraken Desktop 11.5 is about fixing what was slowing you down. Large repos now open in seconds, stashes refresh instantly, and repos with thousands of refs load without breaking a sweat. Highlights: This release is about speed, reliability, and bringing GitKraken back to its core: a Git client that just works. And works fast. Welcome to 11.5.

Happiest Minds boosts IT efficiency and service delivery with Site24x7

As a born-digital, born-agile IT services company, Happiest Minds delivers 24/7 strategic, transformation, and managed services across product digital engineering services, infrastructure management and security services, and generative AI business services. As its customer base and complexity grew, the company needed unified observability, multi-tenant monitoring, and real-time root cause analysis—without the burden of manual effort or siloed tools.

N-sight Monthly Release Roundup August-September 2025

In the latest N-sight update, Brian Mackie highlights new features and upcoming changes. Users can now access detailed device information, including TPM chip data, CPU, memory, and Azure subscription details, along with utilization graphs that track trends over time. A chronological activities log will soon be added, featuring blue screen events and user login/logout information. Additionally, a new tagging feature allows for custom device labels, and enhancements to patch management capabilities are on the way, including support for Linux and Mac devices.