Operations | Monitoring | ITSM | DevOps | Cloud

The ScienceLogic AI Platform brings together observability, automation, compliance, and intelligence in one connected experience. Powered by our Skylar offerings, this unified platform helps IT teams see across their environments, automate with confidence, and make smarter decisions faster.

In this episode Itiel hosts Veeam experts Julia and Michael, to share their distinct paths into cloud-native technology. Julia discusses her transition from a background in law and marketing to becoming a CNCF ambassador and AWS container hero. Michael, a veteran who has been with Veeam for over 10 years, details his traditional CIS admin background (virtualization, storage) and the evolution of this role into platform engineering.

Discover how Puppet Enterprise simplifies configuration monitoring and ensures compliance with industry standards like NIST2, DORA, and ISO 27001. This video provides a quick overview on how to automate compliance checks, detect drifts, and maintain a secure IT infrastructure effortlessly.

PagerDuty just brought over 150 improvements and fixes to the core incident management experience, plus announced new AI agents and integrations.

Discover PagerDuty’s latest product innovations, designed for end-to-end incident management, purpose-built AI-powered operations, and a fully integrated developer experience. We’re talking over 150 enhancements to our core incident management experience, new AI agents that remove toil before, during and after incidents, and new integrations so teams can work where they want.

Meet the PagerDuty SRE Agent, your AI teammate that accelerates triage, diagnosis, and remediation, and learns from incidents to prevent recurring issues. By gathering data and signals from across your entire toolstack, SRE Agent forges a path to faster remediation, fewer recurring issues and fewer incident responders.

End-to-end walkthrough of managing incidents entirely within Slack using PagerDuty's integration. This demo shows how PagerDuty automatically creates dedicated incident channels, brings in the right teams based on on-call schedules, and enables immediate response through suggested actions. Features demonstrated include.

Demo – Backstage Integration: PagerDuty's upcoming plans for enhanced Backstage integration will power deeper insights for incident resolution by letting users pass the most relevant information from their Backstage instance into PagerDuty so that the most relevant context is available to incident responders as part of their existing workflows.

ABM Device Migration in 45 seconds Migrating Apple devices to a new MDM is easy with Ivanti Neurons, particularly using Apple's OS 26 in Apple Business Manager. The process includes adding Ivanti Neurons, searching for devices, and assigning them to the new MDM server. Setting an enrollment deadline is important. Users get notifications to restart their devices, and after a simple restart, they can enroll with one click, ensuring a smooth migration experience.

In this episode of Agents of IT, we’re joined by Avro Chatterjee, Director of Site Reliability Engineering and Tools at Altus Group, to unpack what it really takes to transform IT from a service provider into a strategic business partner.