Generation AI (Episode 3): How Generative AI is Shaping the Future of Customer Support
The next golden age of artificial intelligence has arrived, but the path forward is far from certain. Technology leaders are presented with a tremendous opportunity to revolutionize their business — that is, if they can find a way to tap into the full potential of their organization's data. In Episode 3 of Elastic's new limited series, Generation AI, Elastic's VP of Global Customer Support, Julie Rudd, shares how she believes generative AI will shape the future of customer support.