Operations | Monitoring | ITSM | DevOps | Cloud

Mattermost 5.23 includes improvements that will help your team collaborate more effectively.

A major goal of DevOps is task and process automation. While total automation is possible to a large extent, DevOps engineers can’t just run a process and then leave it. They need to quickly react in the event of downtime and incidents. Usually, it’s important to react as fast as possible because downtime for even a few minutes can cost from $2,300 to $9,000 according to the Ponemon Institute in 2016 and a 14-hour outrage cost Facebook an estimated $90 million in March 2019.

Nowadays, Slack is often the default choice for an online communication tool in the tech industry. Startups, enterprises, open-source projects - they all use Slack to communicate within their organization but sometimes also with their users and community. Our startup was no different. In this article, I explain what made us look for Slack alternative and what are our impressions after a month of switching to Discord, so you can learn from those before you make your decision.

As of April 15, 2020, Mattermost Extended Support Release (ESR) version 5.9 is no longer supported. If any of your servers are not on ESR 5.19 or later, we highly recommend that you upgrade immediately. With our simple upgrade steps, it takes only a few minutes. Mattermost adopts a monthly tick-tock release cycle, with a new version shipping on the 16th of each month.

In the middle of January 2020, I got a notification about the upcoming Mattermost hackathon that was being hosted on the HackerEarth platform. I checked out the hackathon page but I forgot about it the next day when I went to work. One morning, I was surfing the internet sipping my coffee and landed on a website that discussed why employee churn rate is high in organizations.

Millions around the world have had to switch nearly overnight to working remotely. But adopting remote work isn’t easy for every team. Deploying a messaging platform can be difficult for enterprises with high security, compliance, and control requirements.

In recent weeks, the coronavirus pandemic has forced millions of people around the world to suddenly work from home. For many, remote work had been an occasional experience; for others, it was altogether unfamiliar. Now, working from home is the “new normal” for many of us, at least for the short-term. If you are new to remote working, it can feel challenging to adjust as you find a new rhythm for connecting with others and managing the workday.

Mattermost shipped with Spanish in version 2.0 on February 16, 2016. The effort was largely completed by our first translations contributor, Elias Nahum. The very next month, Mattermost shipped with Brazilian Portuguese, soon followed by French, Japanese, and more. Today, Mattermost ships in 16 languages, and 26 other languages are in progress. In total, hundreds of contributors have translated more than 700,000 words. 700,000 words. Wow! I am amazed by what our localization community has achieved.