Operations | Monitoring | ITSM | DevOps | Cloud

The latest News and Information on Monitoring for Websites, Applications, APIs, Infrastructure, and other technologies.

200 EPISODE ANNIVERSARY SPECIAL! PEDRO BADOS RETURNS!

It’s a milestone moment! Our 200th episode of The DEX Show (and the first ever late one — sorry about that!). To mark the occasion, Nexthink Founder and CEO Pedro Bados returns to reflect on Nexthink’s incredible journey and discuss the company’s next era — from the recent investment by Vista Equity Partners to the accelerating fusion of DEX and AI. Pedro shares his perspective on how AI is reshaping the workplace, Nexthink’s vision for “an IT agent for every employee,” and why he’s optimistic about the future of technology and innovation. A landmark conversation to celebrate our big birthday.

AI Agents Observability with OpenTelemetry and the VictoriaMetrics Stack

Nowadays, AI agents are becoming more and more popular and often deployed as part of production systems. However, this rapid adoption brings unique observability challenges that require flexible solutions. On the one hand, AI agents are fundamentally just like any other software services that produce the same classic observability signals we’re familiar with: metrics, logs, and traces.

Streamline Incident Management with the New Netdata-ServiceNow Integration

When a critical alert fires at 2 AM, the last thing your on-call engineer should be doing is manual administrative work. Yet, for many teams, that’s exactly what happens. You see the alert in your monitoring tool, then you have to switch contexts, open a new browser tab, log into your ITSM platform, and manually create an incident—all while your systems are failing.

Show Me the AI: Rethinking How AI Fits Into Network Operations

Over the last couple of years, nearly every network and infrastructure observability platform has added the word “AI” to its messaging. Some have introduced helpful capabilities. Others have simply added a chatbot on top of the same dashboards that have existed for a decade. In many ways, the term has started to lose meaning. But inside network operations, the conversation hasn’t disappeared. It has simply become more blunt.

Service Observability, Service Operations and Service Orchestration: Unifying Visibility and Action Across the Enterprise

For large enterprises, the health and resilience of Business Services define customer experience and business reputation. Yet as technology estates grow in complexity, fragmented toolsets and siloed teams make it difficult to maintain service availability and prevent incidents before they impact the business and ultimately, customers.

What is APM? Understanding application performance monitoring

The rapid advancement of technology has revolutionised the way businesses operate and engage with their customers. A delay of even a few seconds can lead to significant drop-offs in engagement and conversions. According to Google's findings, "just a 100-millisecond lag can reduce revenue by 1%, and a half-second delay can cause a 20% drop in search engine traffic".

Top tips for staying focused in a notification-heavy world

Top tips is a weekly column where we highlight what’s trending in the tech world and list ways to explore these trends. This week, we’re tackling one of modern work’s biggest challenges: staying focused in a world overflowing with notifications. Focus has become an uncommon ability in today's hyper-connected world. Every ping, pop-up, and alert demands our attention, pulling us away from focused work and substance thinking.

Bits AI SRE, Flex Frozen, and GPU Monitoring | DASH 2025

Get a first look at Datadog’s biggest product reveals from DASH 2025. Meet Bits AI SRE, your 24/7 autonomous AI Site Reliability Engineer, Flex Frozen for up to 7 years of managed log retention, and GPU Monitoring for full visibility into your AI workloads. Experience the future of observability in action.

Connecting the dots: Solving IT asset visibility with Dataprime

In large tech organizations, keeping track of every laptop, desktop, and endpoint is one of the IT department’s toughest challenges. Each device needs to be accounted for, properly assigned, and compliant with the organization’s policies, all while teams, offices, and contractors constantly change.

How to Visualize Time Series Data with InfluxDB 3 & Apache Superset

Learn how to visualize time series data from InfluxDB 3 Core using popular open source Apache Superset. This tutorial walks you through setting up both systems with Docker, writing sample IoT data, and creating your first visualization. For more information about Apache Superset, this article may be helpful.