Operations | Monitoring | ITSM | DevOps | Cloud

In December, OpsRamp was at two major industry events: Gartner IT Infrastructure, Operations & Cloud Strategies and AWS re:Invent. The team demonstrated how hybrid cloud management, multi-cloud monitoring, and machine learning can proactively maintain business services, reduce alert floods, and consolidate point tools across a fragmented enterprise IT environment. Here’s a quick snapshot of the other news milestones from December.

For MSP business owners, figuring out how to improve your bottom line is like an ongoing game of tug of war. Do you raise your rates or do you make your service staff more productive? Raising rates may seem like the easier option, but at the risk of upsetting existing clients and losing prospects to competitors with better rates, it may not be your best bet. Instead, you should focus on improving service efficiency and productivity within your MSP.

Though much of the coverage of artificial intelligence or AI has been hype, the technology itself is real enough – and gaining traction in the commercial sphere. In fact, AI is increasingly being viewed as an integral requirement for business IT setups, rather than a luxury or fad. The research firm Gartner, Inc., predicts that more than 30 percent of data centers that fail to sufficiently prepare for AI will no longer be operationally or economically viable by 2020.

Whether you need a VPN for Torrenting, streaming, or safe usage of public Wi-Fi networks, you may be off-put by the price tag. After all, why do you need to pay upwards of 8 dollars a month for something as basic as changing your IP address once in a while? The good news is you don’t have to. There are tons of free VPN options, and the ones you see on this list will cover most of your basic needs.

Recently we released a new SNMP Trap input plugin in Telegraf 1.13. I’d like to tell you more about that plugin and how you can use it.

In this tutorial, we will talk about how different Java Garbage Collectors work and what you can expect from them. This will give us the necessary background to start tuning the garbage collection algorithm of your choice. Before going into Java Garbage Collection tuning we need to understand two things. First of all, how garbage collection works in theory and how it works in the system we are going to tune.

Happy New Year! We’re starting 2020 by sharing some exciting news. Today we announced that LogicMonitor has acquired Unomaly, an AIOps-centric logs analytics company headquartered in Stockholm! Unomaly’s technology focuses on the automatic detection of log anomalies to support fast, accurate root cause analysis in complex IT environments.

Grafana by default uses sqlite3 as a local database to hold the configuration information (such as users, dashboards, alerts, etc.). But did you know you can also use other databases for this purpose? Many large customers prefer to use either Postgresql or MySQL/MariaDB, and we recently had a request from a company wanting some help to migrate their configuration data from Postgresql to MySQL. This is not a common request, so we didn’t have any pre-existing tooling to do it.

One class of support requests I get at Healthchecks.io is about occasional failed HTTP requests to ping endpoints (hc-ping.com and hchk.io). Following an investigation, the conclusion often is that the failed requests are caused by a packet loss somewhere along the path from the client to the server. The problem starts and ends seemingly at random, presumably as network operators fix failing equipment or change the routing rules.

If you’re a tech geek you must have come across disrupting technologies like Artificial Intelligence, Machine Learning, Big Data, and IoT. These are the key buzz words since many years. With this blog we plan on kickstarting 2020 with the most sought-after question amongst IT administrators & DevOps team, “How will AI & ML benefit us?”, “What’s the role of AI in Networks?” & more. Well, let’s get started!