Operations | Monitoring | ITSM | DevOps | Cloud

The latest News and Information on Monitoring for Websites, Applications, APIs, Infrastructure, and other technologies.

New SCA-ready Payments System

The Downtime Monkey payments system looks super simple but behind the scenes it's not trivial... This took several months to develop in 2017 and we're proud to say it worked like clockwork. So when we learned that we'd have to redevelop the system to comply with new SCA regulations you can understand that we weren't overcome with enthusiasm...

Introducing Self-Service Transaction Monitoring-Beta

We’ve released our newest feature, Self-Service Transactions (SST), for the beta release. Although you can still have us take care of the scripting for you (Full-Service Transactions), with SST you write and manage your own scripts. You can use our handy visual Step Editor, write your code directly into the text editor, or interface with our API.

How to collect and manage all of your multi-line logs

Multi-line logs such as stack traces give you lots of very valuable information for debugging and troubleshooting application problems. But, as anyone who has tried knows, it can be a challenge to collect stack traces and other multi-line logs so that you can easily parse, search, and use them to identify problems. This is because, without proper configuration, log management services and tools do not treat multi-line logs as a single event.

Monitoring Hashicorp Vault with LogicMonitor

Hashicorp Vault is an open-source secret management tool that allows organizations to easily "secure, store and tightly control access to tokens, passwords, certificates, encryption keys for protecting secrets and other sensitive data using a UI, CLI, or HTTP API." This solution prevents sensitive information from being stored in unsecured places, and at times stored in plaintext, throughout the organization’s infrastructure.

How Serenova Uses LM Service Insight to Become a More Dynamic Team

Serenova provides contact center solutions for the cloud. When they needed help scaling in a hybrid environment and fielding alerts quickly, LogicMonitor was the answer. The ability to communicate the status of your company down to the most finite detail has increased efficiency of their teams and helped free up more time for them to innovate.