Operations | Monitoring | ITSM | DevOps | Cloud

The latest News and Information on Monitoring for Websites, Applications, APIs, Infrastructure, and other technologies.

Packet Errors, Packet Discards, and Packet Loss: What's the Difference?

It’s a question the Auvik support team receives often: “What’s the difference between packet errors, packet discards, and packet loss?” And if you’ve ever typed that sentence—or any other variation—into Google, you’ll know it’s a tricky answer to find. Until now. Before we break down the three packet terms, let’s first look at packets themselves.

Is just systems monitoring good enough?

We are often asked this question – we are monitoring our systems and able to keep their uptime high. Isn’t that enough? Unfortunately that only provides one side of the story. Yes, they are up and resource utilization on them may be well within the limits. But it doesn’t tell us In fact, low resource utilization is very misleading because low utilization also happens when things are stuck waiting on external services response and nothing is processing.

A Look at Healthchecks.io Hosting Setup, Summer 2019

For a monitoring service, uptime and reliability is of course a critical feature: customers are placing trust in the service to detect problems and deliver timely and accurate alerts. While I cannot guarantee that Healthchecks.io will absolutely never let you down, I can offer transparency on how it is currently being hosted and operated.

Coffee break: monitoring your Office 365 services

As you well know, many organisations are now moving to Office 365 in either a hybrid environment (Exchange on premise with Office 365 integration) or full cloud capacity. Yet, Microsoft still remains unable to provide much detail on how issues or outages impact your resources specifically – it's just not enough to know that globally "Some users or tenants may be affected". Your business needs to know if users are suffering and what proportion are impacted.

Modernizing Infrastructure Monitoring and Management with AIOps

Artificial intelligence for IT operations (AIOps), with its promises of smarter automation, data ingestion, and actionable insights, is all the rage in the world of IT infrastructure monitoring and management. But how do you fundamentally implement it in an organization that is simultaneously balancing the demands of legacy, cloud, and hyperconverged digital infrastructure?