Operations | Monitoring | ITSM | DevOps | Cloud

The latest News and Information on Monitoring for Websites, Applications, APIs, Infrastructure, and other technologies.

Buy vs Build in the Age of AI (Part 2)

In Part 1, we explored how AI has dramatically reduced the cost of building monitoring tooling. That much is clear. You can scaffold uptime checks quickly, generate alert logic in minutes, and set-up dashboards faster than most teams used to schedule the kickoff meeting. So the barriers to entry have fallen. But there’s a quieter question that rarely gets asked in the excitement of building. Have you ever calculated what it would actually cost to replace your monitoring provider?

Shadow AI and the Coming Workplace Reckoning (w/ Kay Firth-Butterfield)

In this episode of The DEX Show, we’re joined by Kay Firth-Butterfield, the world’s first Chief AI Ethics Officer and former Head of AI at the World Economic Forum. From human rights law and human trafficking to Davos and large language models, Kay traces her remarkable journey into AI governance. We explore shadow AI, workplace “hallucinations,” AI companions, and the hidden risks leaders are underestimating. Kay shares why organizations need cross-functional AI governance, stronger guardrails, and far better training — and why the future of work may depend as much on the humanities as technology.

Why Your NOC Will Ignore AI

Imagine you are driving to work and a yellow check engine light flickers on your dashboard. The car feels fine. It accelerates normally, there is no strange noise, and the temperature gauge is steady. What do you do? If you are like most people, you keep driving. You might make a mental note to look at it later, but you don't pull over on the highway and call a tow truck.

DNS Monitoring

You can now monitor DNS records directly from Hyperping. DNS issues are often invisible until your users start complaining. With DNS monitoring, Hyperping checks that your records resolve correctly from multiple locations and alerts you the moment something goes wrong. Head to your monitors dashboard to create a DNS monitor. You can also manage DNS monitors via the API. Questions? Reach out via in-app chat or email us at hello@hyperping.io.

Update Management, Content Hub Expansion, and KQL Support

The latest VirtualMetric DataStream release introduces several important capabilities across platform security, data management, and operational workflows. This update strengthens access protection, simplifies infrastructure management, and expands the ways security teams can work with live telemetry. It also extends platform connectivity and improves the user experience across many areas of the interface. Let’s take a closer look.

Honeycomb Metrics Is Now Generally Available

It’s Black Friday. Checkout latency is spiking. Your on-call engineer pulls up the dashboard and starts working through the list. Is it a regional issue? No, all regions look fine. A payment provider? Stripe, PayPal, Apple Pay all nominal. A bad deployment? Nothing shipped in the last six hours. All your infrastructure dashboards are showing green. But customers are complaining. Checkout is slow, carts are being abandoned and revenue is draining away.

Observability Where You Work: Introducing the Honeycomb Slackbot in Beta

Engineers are constantly context switching between tools, adding cognitive overhead on top of already complex work. You're deep in an investigation, you need to analyze some data, pull up a runbook somewhere else, and share findings back in Slack. Context gets lost in the shuffle, correlating across data sources becomes painful, and everything just takes longer. In high-pressure situations like incidents, that friction has a real cost to the business.