The latest News and Information on Managed Service Providers and related technologies.
Black Kite reported that 53% of organizations were hit by ransomware attacks in 2021, and that number was expected to increase to 69% in 2022. Cyberattacks show no sign of slowing, so it is critical that organizations have necessary cybersecurity precautions in place. One of the best ways to protect your IT environment is with an endpoint security process.
Microsoft Windows, one of the world’s most popular operating systems, has declared that support for Windows 7 - 8/8.1 operating systems will come to an end. In the next few weeks, this update will drive significant changes for both IT professionals and MSPs. Mark January 10th, 2023 in your calendars because that’s when the era of Windows 7, 8, and 8.1 will come to a close.
What’s the difference between a successful MSP and a very successful MSP? While it might seem like technology must have something to do with it, quite often the answer is far more human and interpersonal. It’s far too easy to forget that an IT business isn’t just about the IT -- and that the business component is very reliant on communication. From generating new leads, to closing deals, all the way to serving and retaining clients, you have to talk the right talk.
Major enhancements rolled out to APAC and EMEA customers in Q4 of 2022 hit the NA instance in early January, including support for Mac third party application patching and Linux OS patching. These new features represent a significant increase in NinjaOne's multi-OS patch management capabilities and allow for a truly robust patching strategy across endpoints. We also released the following updates to our CA and APAC instances. These enhancements will be released to EU and NA instances soon.
Over the past year, the job market has experienced a great amount of fluctuation, with more people joining and leaving companies than in years prior. There are a few reasons why you may be seeing a constant flow of new employees and have been on more goodbye happy hours than usual.
Over the past decades or so, social media has developed into one of the prime selling channels for business-to-business marketers. So much so that today most marketers believe social media marketing is the most effective tactic to use to improve lead generation quality, and drive net new leads.
When you’re operating heads-down on your business, it can be easy to get caught up in the grind and lose sight of whether you’re focusing on the top things that truly matter. Tracking the right metrics can help keep you focused and alert you to what needs calibrating and how urgently. There’s no lack of possible metrics and KPIs (Brightgauge shares 70 here), but to help you stay focused, let’s step back and review the top 20 critical business metrics for MSPs.
Happy New Year! I hope everyone had a wonderful and relaxing holiday season. I can’t believe it is January and the start of another brand-new year. Best intentions are at their peak this time of the year as we want to focus on improving certain aspects of our professional and personal lives. Like many people, I set resolutions every January, but usually find by mid-February they are but a distant memory.
