Operations | Monitoring | ITSM | DevOps | Cloud

As the old adage goes “the only constant is change.” This is certainly true in any growth-stage tech company. It’s a very exciting time here at Auvik as we continue to accelerate our growth and take market share. To that end, today we announced that we’ve expanded our leadership team as we embark on this next chapter of growth.

The IT security landscape has been fundamentally transformed with the advent of cryptocurrencies, which have enabled hackers to easily monetize their activities without being tracked. This is one of the key drivers behind ransomware attacks becoming more numerous and more frequent.

The advantages of the hybrid & remote work model have been documented for some time now, and for many organizations the pandemic was the final push needed to start making the transition. Once these companies offered remote work for the first time, they had an opportunity to see firsthand how valuable it could be for their organizations. Who wouldn’t want to pay for less office space, and enjoy considerably lower operational overhead?

“Remote access makes everyone’s jobs easier,” MSP360 states. Thanks to remote access, organizations and their departments are able to collaborate and perform even with fully remote or hybrid workforces. In order for remote access to work properly, organizations connect their remote servers to endpoints using remote access protocols. Let’s dive into remote access protocols and find out how they are used in today’s tech environments.

Welcome to March! It’s a new month with a new MSP growth habit to start focusing on. In January, I encouraged you to Never Stop Learning to kick off our list of 12 MSP growth habits. In February, I urged you to go out and Find Love in the form of updating your MSP’s social proof for your website and social media feeds. For March it’s all about stepping out of your comfort zone and exploring new market opportunities to help expand your MSP business.

This is the third in a four-part series focusing on the findings from our 2023 annual Field Report for IT Management. We surveyed 4500 IT professionals from internal IT teams and MSPs across North America to gauge where their organizations are heading from a network management perspective. In part three, we’ll discuss how organizations are thinking about extending the reach of their visibility and control over their networks with Wi-Fi and SaaS management.

Simple Network Management Protocol (SNMP) is a basic network protocol designed to collect and report data from network devices connected to IP networks — even if the devices are different hardware and run different software. Most modems, routers, switches, servers, workstations, and printers will support SNMP communication. SNMP messages are transported via UDP on port 161.

In my first two blogs in this series, I looked at some of the obvious signs and not so obvious signs that it might be time to change your RMM. However, the reality is that most MSPs don’t want to change unless they really have to, and in many of the cases I’ve seen they’re prepared to let things be bad for way too long.

Concerns of automation taking away the available jobs for the workforce have prevailed for over 50 years. While automation can be a substitute for labor, David Autor declares, “Automation also complements labor, raises output in ways that lead to higher demand for labor, and interacts with adjustments in labor supply.” Automation can be invaluable for industries that provide professional services.

This is the second installment of a three part blog series. John Appleby sits down with Nick Miletich, CTO at Managecore, to discuss how building a next generation managed service firm had to include automation at the helm.