It is widely accepted that technology is critical to modern businesses, but it’s often challenging to show the value Information Technology (IT) delivers to the entire organization. As a result, IT is still often viewed as a matter of “troubleshooting” or “customer support” rather than a genuinely strategic component of the organization.

Our previous blog provided an outline of the current phishing trends and potential consequences of not being aware of them. This article, however, takes a deep dive into a particularly dangerous type of attack. There is a large amount of phishing that is targeting webmail users on non-free mail domains in an attempt to syphon out their credentials for later use.

Like all Ninja products, Ninja Ticketing gives users many opportunities to save time through automation. Setting up automations against a tabula rasa can be a daunting task when first getting started with ticketing. We wrote this blog post to help new users get started with common, helpful automations you can use from day one. This guide will provide step-by-step explanations and screenshots to show how to set up these automations.

Did you know? 75% of users admit to making judgments about a company’s credibility based purely on how their website looks and functions. So, it’s imperative that the design of your website doesn’t deter people from clicking through your site and heading straight to your competition. Continuing from my previous blog, looking at 10 things you can do to ensure your website is as engaging as it can be. Here are tips six to ten.

It’s no secret that the world of manufacturing is changing fast. The “fourth industrial revolution”, a.k.a. Industry 4.0, is leading to the digitization of just about every stage in the manufacturing process. Of course, a shift from a primarily analog and mechanical world to one where digital is at the forefront means increased bandwidth requirements, larger potential attack surfaces for cybersecurity exploits, and a drastic increase in the sheer amount of network-connected devices.

It’s that time of the year again! The MITRE Engenuity ATT&CK evaluation results are in and generating quite the buzz in the industry. And for good reason. The MITRE Engenuity ATT&CK evaluation focuses on a tool’s ability to prevent and detect cyber attacker behaviors. Now in its fourth round of testing, it has become the de-facto standard for how security solutions perform against different advanced cyberattack scenarios.

In light of the news that Datto is being acquired by Kaseya, we’ve understandably had partners reach out asking for our take along with a variety of questions. In addition to responding 1:1, I also wanted to share some thoughts in a broader way here on the blog. For starters, I think this acquisition reflects a reality that we have long believed — that the MSP market is healthy and growing fast. Investor interest wouldn’t be so high, otherwise.

Over the years, I found that building out monitoring scripts and using them properly has proven to be a challenge. When I look back at my internal IT days using platforms like Whatsupgold, PRTG, or N-central, the question always remained the same: how can I monitor efficiently and get alerts that matter? In this blog post, I thought I’d tackle something that is a challenge for a lot of people: monitoring Hypervisors.