Operations | Monitoring | ITSM | DevOps | Cloud

The latest News and Information on Managed Service Providers and related technologies.

How to stop Windows 11 update in the Registry and more

When I initially wrote my guide to blocking Microsoft’s auto-update to Windows 11—Windows 11: how to configure an auto-patch decline in N-central—I only had N-central partners and our N-central Patch Management in mind. However, after reading various other forums and discussions, I thought I’d take a more regimented approach to stopping or blocking Windows 11 from your machine.

Why Cloud-First Data Protection is the best option for DPaaS

The MSP industry is facing and ongoing movement across customers’ transition to the cloud, the evolving threat landscape, and a skills shortage that seems to be more pronounced than ever. Consider these facts from Gartner: The threat landscape is also evolving as highlighted by some of the following statistics: Data protection is a service that managed service providers (MSPs) need to consider as critical.

Being Secure When Moving to the Cloud - N-able Chief Security Officer David MacKinnon - Empower 2022

When it comes to cloud adoption, the analogy Dave MacKinnon always use is that our networks used to be built like castles. We put all our servers and users inside, and we had big walls to protect everything. Today, we’ve shifted large parts of our businesses outside of these walls, and moved them to various cloud and SaaS providers. As a result, we no longer always have the knowledge or expertise to secure and protect them. So, a core part of the journey towards owning the cloud is understanding what you can do to help your customers secure all those bits that now lie outside the castle walls.

MSP Fails, and How to Avoid Them!

“All happy successful MSPs are alike—each MSP fail is a fail in its own way.” That IT spin on the Anna Karenina principle pretty much sums up what we’ll cover here (but keep reading, it’s good stuff!). To be a successful MSP, you have to nail the financial, marketing, customer service, and tech sides of the business. All successful MSPs are “alike” in that way. On paper, that sounds simple enough.

Why is Mobile Device Management (MDM) Important?

Today, almost every IT department or MSP uses some form of mobile technology. Even though smartphones, laptops, tablets, and other mobile endpoints are incredibly useful for an organization, they can be difficult to manage. TechFunnel’s article on mobile devices in the workplace announces that one laptop is stolen every 53 seconds, while 7 million smartphones are lost every year.

Ramp Up (MSP Edition) | Ep 01 | David Beck on Hierarchical Multi-Tenancy | Rapid Onboarding

Here is the first episode of Ramp Up - MSP Edition where David Beck gives a quick take on how Hierarchical Multi-Tenancy helps rapid onboarding for MSPs. Also, follow us on social media channels to learn about product highlights, news, announcements, events, conferences and more.

Playing to Win in the Cloud - Mike Adler Empower 2022 Keynote

Playing to Win in the Cloud—During this keynote, Mike Adler (N-able’s CTPO) shares how to play a winning hand in the cloud, sharing information about the best practices, success stories, and N-able’s roadmap to help all of our partners deal themselves a winning hand when it comes to managing, monitoring, and protecting cloud assets. Joining him on stage, Stefan Voss, Laura DuBois and Subo Guha have demos of products and a look into the product roadmap.

The importance of meeting your MSP customers face-to-face

As someone who has worked in an office environment for more than 20 years, I never considered the idea of working remotely. But as a result of what’s happened in the world over the past few years, like so many others out there, I find myself working from home full-time now. Don’t get me wrong, there are many benefits to working remotely—none more so for me than not sitting in traffic for an hour in what should have been a 10-minute commute.